Community Manager - Charleston, SC

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Charleston, SC

Community Manager

Charleston, SC

Madison Communities is seeking a dynamic and results-driven Community Manager to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you!

What You’ll Do

• Lead & Inspire:
  Manage and motivate your team to deliver exceptional service and create a thriving, engaged community.
• Drive Performance:
  Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines.
• Build a Winning Team:
  Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development.
• Deliver a Five-Star
  
  Experience:
  
  Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement.
• Optimize Property Success:
  Conduct property walk-throughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role).
• Maximize Marketing & Leasing Efforts:
  Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals.
• Operational Excellence:
  Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations.

• Proven Leadership: 3+ years of experience in property management with successful supervisory experience.
• Luxury Lease-Up
  
  Experience:
  
  Preferred background in managing Luxury Class A properties and new lease-ups.
• Marketing & Sales Expertise:
  Strong ability to promote the community, drive leasing activity, and build strong resident relationships.
• Financial Acumen:
  Ability to analyze financial reports and make data-driven decisions.
• Tech-Savvy:
  Experience with Yardi, Rent Café, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required.
• Customer-Centric Mindset:
  Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service.
• Organized & Resourceful:
  Strong multitasking skills with the ability to prioritize and execute tasks efficiently.

• 401(k) with company match
• Comprehensive health, dental & vision insurance
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Company-paid short-term disability & basic life insurance
• Paid parental leave
• Generous paid time off
• Employee discounts & referral programs
• Mental Health Support – Employee Assistance Program (EAP)

• Full-time | 8-hour shifts
• Monday–Friday with weekends as needed

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Strategy/Planning and Information Technology

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