Operations - City Manager

Join to apply for the OPERATIONS - CITY MANAGER role at NSA Storage
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Location:

South Carolina. Salary: $20-$22 Per Hour. Must live within 25 miles of a store in the market.

We are seeking a highly motivated, goal‑focused, customer‑oriented team member for the role of multi‑unit City Manager. As a City Manager, you will play a crucial role in managing day‑to‑day operations, ensuring exceptional customer service, and contributing to the overall success of the organization.

• Oversee the overall management of multiple self‑storage facilities, typically 3–5 locations.
• Supervise several team members and guarantee customers receive the best customer service in the industry.
• Ensure new‑hire training and ongoing employee training compliance.
• Ensure all facilities and employees adhere to company standards and procedures, and all properties meet their financial goals.
• Audit stores to verify bank records accuracy and policy compliance.
• Conduct quarterly auctions and ensure compliance with current state lien laws.
• Review and monitor maintenance at facilities.
• Recruit for open positions.
• Coach, develop, and mentor staff when needed.

• Management experience leading a staff of employees.
• Excellent time‑management and multi‑tasking skills.
• Multi‑unit property management experience preferred.
• Sales and marketing experience.
• Excellent computer skills, including Microsoft Office and Outlook.
• Excellent customer service and phone skills.
• Accurate filing and record‑keeping.
• Cash handling experience.
• Mid‑level math skills for auditing purposes.
• Must have a reliable vehicle, valid driver's license, and insurance; able to fly and travel up to 80% of the duties.
• Some light physical activity required; able to lift up to 50 lbs.
• May be required to be outside during inclement weather.
• Work Monday–Friday 9 a.m.–6 p.m.; may be on call on Saturday and Sunday.
• Must live within 25 miles of the market area or be open to relocating within 25 miles.
• Must have home internet.

• Health Benefit Options
• Supplemental Benefits such as dental, vision, life insurance, and more!
• 401(k) with great company match.
• Paid Time Off.
• Advancement Opportunities.
• Holiday Pay.
• Paid Training.
• Employee Referral Program.
• Storage Unit Discounts.
• Sundays Off.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

Mid‑Senior level.

Full‑time.

Other.