Senior Community Manager - Laurel Collective

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit

We are seeking an experienced, highly driven Senior Community Manager to lead the successful lease‑up, launch, and long‑term performance of a brand‑new, four‑building residential community featuring mixed‑use retail. This property is a GDG new development, to be located on iconic King Street in downtown Charleston, steps from Global Headquarters. This role is responsible for shaping the resident experience from the ground up, building a high‑performing on‑site team, and driving occupancy, revenue, and operational excellence during all phases of pre‑leasing, stabilization, and ongoing management.

The ideal candidate brings strong expertise in new construction lease‑ups, team leadership, financial management, and community‑building, with the ability to manage complex operations across multiple buildings and commercial/retail partnerships. Manages the day‑to‑day operations of assigned properties including managing the team members, daily activities, and resources of the properties to achieve established budgeted financial and operational goals, and ensures that the operations of the properties comply with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi‑family housing operations.

Property Type: Midrise with Mixed Use

Stage: Lease Up

Unit Count: 300

• Develop and execute a comprehensive lease‑up plan to achieve occupancy and revenue goals across all four buildings.
• Oversee pre‑leasing activities, model unit setup, community tours, marketing initiatives, and promotional strategies.
• Partner with marketing teams to ensure consistent brand messaging, digital presence, and lead‑generation performance.
• Provide input into the development of budget(s) for assigned properties by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
• Meet targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• Oversee day‑to‑day property operations, including maintenance, resident relations, service requests, vendor management, and safety protocols.
• Ensure the property meets all regulatory, compliance, and quality standards from opening through stabilization.
• Approve invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Control expenditures by staying within the constraints of the approved budget and manage the balance and maintenance of the petty cash fund.
• Oversee the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducting periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and…