Pre-Litigation Paralegal – Case Manager

Overview

We are a rapidly growing Charleston-based Personal Injury Law Firm. This is a full-time, in-office position in our headquarters office in North Charleston, South Carolina. You must live in the Charleston, SC area to be considered. Our office is located in North Charleston on Centre Pointe Drive. We are looking for a candidate who has a focus on empathy, client service, and exceptional organizational skills.

While we always love legal experience, we are confident in our ability to train people who have transferable talent and experience to become exceptional Case Managers!

• Voted one of the Best Law Firms to Work For in the US in 2023, 2024 & 2025
• Competitive benefits
• Company events
• Commitment to employee career growth
• Singular Attorney & Case Manager Pairings
• Team focused and collaboration first

We are looking for a candidate who focuses on empathy, client service, and exceptional organizational skills. This is a role where you will primarily work in the firm’s North Charleston headquarters.

• Work the case from the time we sign to the time we settle or file
• Provide top-tier client communication through all phases of the case
• Exhibit excellent attention to detail while maintaining files in accordance with firm policies and procedures
• Complete legal research as needed under the supervision of attorneys
• Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing counsel, and insurance companies
• Efficiently complete and stay caught up on tasks
• Communicate with clients/providers/insurance companies
• Schedule medical treatment
• Balance phone calls and disbursing clients
• Prepare Demand packets for the insurance company
• Track and follow up on Demand Status
• Facilitate the property damage side of the claim with the client directly
• You are the client’s main point of contact with the firm and should develop a relationship with the client to ensure an excellent client experience
• The PI Case Manager’s role is to provide high-level case management and ensure that the client obtains the best medical treatment within the coverage scope
• Maintain continued contact with the client through all stages of the case, from Opening to Settlement
• We want to ensure that every client has access to top tier representation and the highest quality medical care available under the facts of their incident

• Bachelor’s Degree required or 5 plus years in a PI paralegal role
• 1-2 years of previous law firm experience
• Proficient with Microsoft Office
• Organizational skills and communication skills are necessary for this position
• Ability to type 50 words per minute or faster
• Must be tech-savvy and able to work in a fast-paced, cloud-based environment
• Great attitude with a focus on collaborative work
• Spanish Speaking Bilingual a plus

• We believe that our team members are the most important contributors to the success of our firm
• Full and expanding benefits package for full-time employees, including:
  • 100% firm-paid Health Insurance
  • 100% firm-paid Short Term Disability
  • 15 days PTO (to increase annually)
  • 10 paid Holidays
  • 7 Days Allowed to Work Away From the Office (position dependent)
  • Voluntary Life Insurance
  • Voluntary Dental Insurance
  • Voluntary Vision Insurance
  • Flexible Spending Account
  • Health Savings Account
  • 401(k) Company Full Match
  • Early Release Fridays Year-Round
  • Wellhub Membership (free and discounted gym memberships for employees and their families)
  • Pet Insurance
  • Firm Events (We like to have a good time together!)

The Thumbs Up Guys – Miller, Dawson, Sigal & Ward