Desktop Technician

Immediate need for a talented Desktop Technician. This is a 06 Months Contract opportunity with long-term potential and is located in North Charleston, SC (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job
-08068

Pay Range: $25 - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Skills-MUST have experience as a Desktop Technician/Administrator
• MUST be able to troubleshoot and resolve any imaging issues for standard PC’s/laptops, tough books, tablets, etc.
• MUST have prior experience configuring and testing client workstations to utilize VPN access using secure token identification.
• MUST have proficiency in Windows 11/Office
  365 products/Outlook/Teams/One Drive.
• Possesses strong customer service skills.
• Demonstrates a sense of urgency in addressing issues affecting their customer and takes ownership of the issues affecting them.
• Must be an able listener. Communicates early and often with the customer keeping them informed of the situation.
• Candidates should have a good understanding and knowledge of installing software and setting up hardware.
• Proficiency in Windows 11/Office
  365 products/Outlook/Teams/One Drive.
• Proficiency in diagnosing and troubleshooting computer issues. Should have proficiency with imaging via SCCM and be able to handle large volumes of imaging requests.
• Must be able to troubleshoot and resolve any imaging issues for standard PC’s/laptops, tough books, tablets, etc.
• Experience supporting cell phones and Ipads desired.
• Experience supporting HP and OCE printers/plotters desired.
• Ability to interface with wide variety of clients and must have excellent customer service skills.
• Previous Helpline or customer service experience required
• Excellent problem-solving and critical thinking skills required.
• Must have strong listening skills and be able to respond to multiple customer requests or demands.
• Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation lingly cooperates and works collaboratively with a team.
• Configure and test client workstations to utilize VPN access using secure token identification.
• Increase productivity and minimize downtime by supporting all company software, operating systems, workstations, charting/drawing, and network connectivity.
• Install image systems with appropriate OS for client needs.
• Install and configure core applications once base OS image has been deploy.
• Establish Internet accessibility, TCP/IP addresses, and internal and external e-mail accounts.
• Support various connectivity requirements including, but not limit to, Ethernet and TCP/IP.
• Minimum of 3 years of experience as a Desktop Technician/Administrator
• Minimum of High School Diploma or Equivalency (Required)
• Preference for candidate who have worked as a LAN administrator in a regulated industry.

Our client is a leading Energy Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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