Partner Engagement Manager

Overview

Working at Omnisend is... kind of boring. Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact.

Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.

We are seeking an outcomes oriented and experienced Partner Engagement Manager to join our Agency Partnerships team  this role, you will be responsible for building and nurturing relationships with digital marketing agencies, helping them understand the value of Omnisend, and driving mutual growth. You will play a critical role in expanding our partner ecosystem and ensuring that our agency partners are equipped to succeed with Omnisend.

What you’ll do @ Omnisend:

• Partner Recruitment & Onboarding:
  Identify, recruit, and onboard new digital marketing agencies into the Omnisend Partner Program;
• Relationship Management:
  Build and maintain strong, long-term relationships with agency partners, acting as their main point of contact and advocate within Omnisend;
• Training & Enablement:
  Provide agencies with the necessary training and resources to effectively sell and implement Omnisend solutions for their clients;
• Co-Marketing Initiatives:
  Collaborate with the marketing team to develop and execute co-marketing activities, including webinars, case studies, and joint events;
• Performance Monitoring:
  Track and analyze partner performance metrics, providing insights and recommendations to improve partner engagement and success;
• Sales Support:
  Work closely with the sales team and GTM teams to ensure that agency partners are effectively driving revenue and meeting their targets;
• Feedback & Improvement:
  Gather feedback from partners to help improve our product offerings, support processes, and partner program;
• Travel:
  Occasional travel to meet with partners and teams in person will be required to be successful.

We expect that you’ll bring:

• Experience:
  
  3+ years of experience in partner management, business development, or a similar role within the SaaS or digital marketing industry;
• Industry Knowledge:
  Strong understanding of the digital marketing landscape, particularly eCommerce, email marketing, and marketing automation;
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills, with the ability to present complex concepts clearly and persuasively;
• Relationship-Building:
  Proven ability to build and maintain strong relationships with partners and internal teams;
• Analytical
  
  Skills:
  
  Strong analytical skills, with the ability to interpret data and make data-driven decisions;
• Team Player:
  Ability to work collaboratively in a cross-functional and international team environment;
• Adaptability:
  Comfortable working in a fast-paced, high-growth, global environment with changing priorities;
• Education:
  
  🤷
• Non-Negotiable Qualities:
  Growth mindset, ability to learn quick, a mindset to contribute as an important part of a team and a focus on outcomes not outputs.
• Bonus:
  Previous experience in and/or knowledge of Email and SMS Marketing automation.

What we offer in return:

• Competitive salary and bonus structure
• Experience working with a motivated and high-achieving team at a growing tech company
• Working with experienced team members and amazing customers across the world
• Working methods and best practices inspired by the best tech companies in the technology industry
• Training and onboarding to help you get setup for success at Omnisend
• Experienced colleagues to learn from and top-notch equipment to get your work done effectively. Most of our team runs on Macbooks, but if you prefer a PC we won’t judge
• An open…