Action Review Administrator

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Full Time Professional

3 days ago Requisition

Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is dedicated to supporting Federal government and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 quality certifications, as well as an appraisal at CMMI Maturity Level 3 for services and supplier management.

We are a leading provider of information technology (IT) infrastructure, cybersecurity, Dev Sec Ops , data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement.

Position Title:After Action Review (AAR) Administrator

Preferred

Certifications:

Milestone XProtect certification (Professional, Expert, or Corporate level)

Security Clearance: A bility to obtain a Public Trust

US Citizenship

Required:

Yes, and must possess a Real  active Passport

The After Action Review (AAR) Administrator is responsible for the configuration, management, and administration of the Milestone XProtect AAR system and related video review technologies. This role ensures the secure, efficient, and continuous operation of AAR systems used to capture, store, and review mission-critical training footage.

The ideal candidate will have certification (or verifiable experience) in administering the Milestone XProtect AAR platform (or equivalent system) and will be capable of managing complex video management environments, user access controls, and data retention workflows across multiple training sites.

Primary Responsibilities

• Administer Milestone XProtect AAR system, including configuration, user access management, and system health monitoring.
• Manage video storage, retrieval, and playback operations to support training review and evaluation activities for law enforcement.
• Integrate and manage AAR systems, network infrastructure, and storage environments to optimize performance and reliability.
• Support instructors and end users with video playback, exporting, and annotation functions for training reviews and reports.
• Conduct system upgrades, patching, and version control in coordination with IT and network teams.
• Maintain accurate system documentation, including configuration records, user permissions, and operational procedures.
• Implement data retention, backup, and archiving policies in compliance with DHS requirements.
• Troubleshoot AAR system issues, coordinate with vendors or technical support teams, and ensure timely resolution.
• Monitor system capacity, performance, and storage utilization; provide recommendations for scaling and optimization.
• Support training and onboarding of staff in the use of the Milestone XProtect AAR system and associated review tools.

Required Qualifications

• Certification or equivalent verifiable experience in the administration and management of the Milestone XProtect AAR system or equivalent AAR/video platform.
• Knowledge of and experience in video management systems (VMS), digital recording, and media storage architectures.
• AAR or surveillance environment user management, access control, and system configuration experience.
• Knowledge of network infrastructure, server environments, and data storage solutions supporting AAR operations.
• Excellent analytical, troubleshooting, and documentation skills.

Preferred Qualifications

• Milestone XProtect certification (Professional, Expert, or Corporate level).
• Experience managing AAR systems in a federal, law enforcement, or large training institution environment.
• Familiarity with video evidence management, data retention compliance, and chain-of-custody protocols.
• Knowledge of Windows Server, SQL databases, and Active Directory integration with Milestone platforms.

Education :

• Bachelor’s degree in a relevant field

Clearance Requirement:

• Active Public Trust or have the ability to obtain one