Housekeeping Houseperson

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means."

The Houseperson is responsible for responding to the needs of housekeepers, management, front desk, dispatch and guest service calls. The House Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Duns Resort as both the Destination and Employer of Choice!

• Deliver linens and other supplies to room attendants and stock closets on assigned floors.
• Maintains complete and effective ongoing stocking of all linen closets with the exception of linens and terries unless otherwise assigned.
• Keeps van/houseman vehicles stocked and orderly at all times.
• Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken windowpanes, missing nuts or screws, etc.).
• Responsible for delivery of requested guest items.
• Receives and stores incoming freight accurately and promptly.
• Maintain cleanliness and organization of floor closets and vending areas.
• Clean other designated areas such as fixtures, vending areas, and storage areas for assigned floors.
• Provides prompt response to all service calls, including any applicable guest, front desk or housekeeping request as needed.
• Maintains effective organization, layout, cleanliness, security, upkeep and maintenance of all storage closets and facilities.
• Follows through on lost and found procedures. No articles shall be removed from occupied spaces. Absolute respect for guest property should always be exercised.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
• Keeps accurate and legible records of all services.
• Provides accurate key control and effective security for all keys, buildings and vehicles.
• Helps maintain a clean and safe working environment in the housekeeping department.
• Communicates all pertinent information to the housekeeping team.
• Able to utilize the radio system as well as the HotSOS application to accept requests input by other departments.
• Maintains an up to date working knowledge of all resort amenities as well as any special events.
• Up sells other resort services and amenities to guests.

At Wild Dunes Resort, Destination by Hyatt, colleagues are more than employees — they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment. Other benefits and Perks:

• Free room nights*
• Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance after
  30 Days of Employment*
• Paid time off and holiday pay*
• Paid Family Bonding Time and Adoption Assistance*
• 401K with company match*
• Access to Beach, Tennis, and Pickleball as available on days off
• Retail Discounts for Colleagues

* Benefit Package for Full Time & Part Time colleagues eligible

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Experience & Education:

Prior hospitality or houseperson experience preferred

One year of customer service experience preferred

Authorized to work in the United States

Excellent verbal, written, and interpersonal skills

Highly detailed orientated

Must have basic knowledge of chemicals and their uses

Must be able to work in a fast paced environment and work well under pressure

Ability to…