Housekeeping Supervisor - Vendue

Career Opportunities with Avocet Hospitality Group

Current job opportunities are posted here as they become available.

Our organization is defined by one simple word – passion. Everything is geared to providing you a great guest experience in a unique environment, and being served by our team of professionals in a way that makes you stop and say, “This place is different.”

Charleston’s first‑ever hotel dedicated to the arts, The Vendue, inspires guests and team members alike with an ever‑changing canvas of art for all the senses. Providing the ultimate guest experiences through a culture that values our team members is our number one priority. Start a new career journey at The Vendue!

We are currently seeking a highly skilled and experienced Housekeeping Supervisor to join our team. The Housekeeping Supervisor will assist in overseeing the daily operations of the housekeeping department and ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness and comfort. This role requires strong attention to detail, leadership abilities, and a commitment to providing exceptional customer service.

• Supervises housekeeping and laundry staff as duties are being performed.
• Stocks and maintains supply rooms; assists with ordering supplies.
• Receives, processes, and handles guest complaints regarding housekeeping services.
• Ensures that rooms and common areas are kept clean and free from hazards.
• Assists guests with questions and requests.
• Provides a high level of customer service at all times; remains professional.
• Trains new housekeepers after hire as required.

Note that this is not an inclusive list and team members are at times asked to assist with other tasks to best serve the business. Other tasks may be assigned by the Executive Housekeeping Manager or other managers.

• Inspectors, Room Attendants, Laundry Attendants, Housepersons, and Public Area Attendants.

• A high school diploma or equivalent. An associate’s or bachelor’s degree in tourism, hospitality, or hotel management is a plus.
• 3+ years of experience in a housekeeping department
• Knowledge of cleaning and sanitation products, techniques, methods, and operation of cleaning equipment.
• Familiar with the industry’s best practices.

• Commitment to guest satisfaction and service excellence.
• Ability to lead and train teams effectively in a proactive and positive manner.
• Accuracy and speed in executing assigned tasks. Ability to work under pressure, be calm, organized, self‑motivated, and work well with others.
• Ability to read, speak, and understand English and communicate with the team (using a translator app if necessary).

• Computer and Phone Apps
• Various cleaning tools including vacuums, mops, brooms, dusters, and chemicals.
• Washer, dryer, and iron when necessary.

• Maintain regular and punctual on‑site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires
• Ability to stand for long periods of time.
• Frequently required to use hands and arms to reach and handle. Frequently required to climb, balance, stoop, kneel, and crouch.
• Requires manual dexterity sufficient to handle equipment and tasks.
• Must be able to push, pull, lift, and carry up to 35 pounds.
• Ability to adapt to an ever‑changing and sometimes stressful work environment.
• While primarily an indoor job, one must be able to walk outside in a variety of weather conditions.
• Will work throughout property with focus on guest rooms and guest public areas.

The working conditions described are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Located at 19 Vendue Range, Charleston, SC 29401, The Vendue is in the heart of Charleston’s French Quarter and Art District.
• Steps away from Waterfront Park, Charleston City Market,…