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Guest Experience Director — Luxury Service Leader

Job in Charleston, Charleston County, South Carolina, 29408, USA
Listing for: The Charleston Place
Full Time position
Listed on 2026-01-25
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
A high-end luxury hotel in Charleston is seeking a Service Director to oversee the guest experience across all Food & Beverage outlets. This role ensures execution of Forbes 5-Star standards, enhances service culture, and supports outlet leaders with on-floor presence and coaching. Candidates should have a strong background in luxury hospitality, excellent coaching abilities, and a thorough understanding of wine and beverage service.

This role requires a proactive approach to operational consistency and guest satisfaction.
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