Patient Care Coordinator

Overview

The patient care coordinator is a key role at Deeper Healing. The position is full-time, and in-office at our Daniel Island Center. The patient care coordinator handles the questions and concerns of prospective patients, walks new and existing patients through the specifics of their healing program and provides follow up after physician or nurse practitioner visits (in-office and remote) including recommended treatments, scheduling and timing, costs, financial options and next steps.

Coordinators assist our remote patients to strategize travel arrangements and work closely with them to make sure they feel well supported throughout the process.

• Employee discounts
• Training & development
• Wellness resources
• 401(k) matching
• Paid time off
• Profit sharing

• Demonstrate and influence a culture of good teamwork to deliver an extraordinary experience for every patient
• Get Vitals on new patients
• Keep track of where patients are in the process and stay in touch, phone, email, EMR
• Address patient’s questions and/or concerns, and know when to collaborate with practitioners/management
• Respond to patient requests as quickly as possible
• Maintain patient confidentiality through HIPAA compliance
• Follow all safety policies and procedures
• Use the EMR and procedures to keep patients up-to-date

• Detail oriented and comfortable educating all ages and stages, including discussing costs and timing
• The position is educational and consultative; possess excellent people skills, be articulate, compassionate, and professional with integrity
• Strong verbal and written communication skills
• Ability to organize, plan, multi-task and remain calm in a rapidly changing environment
• Computer proficiency and ability to work well in a team

Deeper Healing, the premier Environmental Medical Center in the US, recently opened a state-of-the-art center on Daniel Island. Patients travel from across the US for treatments through their Stay + Heal Program. The organization supports those not finding answers for chronic illnesses or autoimmune conditions, in addition to effective drug-free brain treatments for a wide range of mental issues. For locals, there is a robust wellness program to help people stay well and age well.

Deeper Healing takes pride in a warm, home-like environment and is a wonderful place to work with wellness perks. To learn more:

To send your resume,