Financial Intake Specialist - Roper Hospital

Thank you for considering a career at Roper St. Francis Healthcare!

Location: 1481 Tobias Gadson Blvd Charleston, SC (West Ashley)

Primary Function/General Purpose Of Position

In accordance with the Mission Statement of Roper Saint Francis Healthcare Organization and Vision Statement of the Ryan White HIV Program, the Financial Intake Specialist will schedule patients and manage appointments for providers, oversee and assist with patient flow, routinely review and apply sliding fee scale, collect and monitor patient copays, and contribute to departmental accounts payable processes.

• Schedules patients and manages appointments for providers.
• Oversees and assists with patient flow.
• Responds actively and effectively with sensitivity to the needs of internal and external consumers, and portrays a positive, professional image.
• Communicates effectively with providers and clinical team to proactively address patient issues and concerns.
• Routinely reviews sliding fee scales for Ryan White and all other medical assistance programs and monitors patient eligibility accordingly.
• Advise the patient on financial responsibilities for Ryan White and contracted providers.
• Daily oversight and collection of patient copays and maintains a detailed record of funds collected.
• Review department invoices for accuracy and appropriateness and submit check requests as directed.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

N/A

• High School diploma or equivalent required;
  Associate or Bachelor's Degree preferred. Courses in accounting or financial management preferred.

• Three (3) years of experience in an administrative/clerical role, accounting, banking, insurance, or similar industry required.

Experience working in a healthcare setting in an administrative role strongly preferred.

N/A

N/A

Not applicable to this position

• Long-distance or air travel as needed, not to exceed 10% travel.
• General office environment.
• May be exposed to high noise levels and bright lights.
• May be exposed to physical altercations and verbal abuse.
• May be exposed to limited hazardous substances or body fluids.
• May be required to use personal protective equipment and observe universal precautions.
• May be exposed to human blood and other potentially infectious materials.
• May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
• May have periods of constant interruptions.
• Required to car travel to off-site locations, occasionally in adverse weather conditions.
• Prolonged periods of working alone.

• Ability to operate various office equipment including personal computers, calculators, photocopiers, telephones, and related devices.
• Knowledge of business office procedures.
• Ability to work independently and as part of a team; maintain confidentiality of sensitive information.
• Ability to effectively communicate with clientele and other personnel, especially medical providers.
• Knowledge of budgeting and accounting procedures for grants/contracts and government regulations relevant to grants/contracts.
• Strong written and verbal communication skills.

As a Roper St. Francis Healthcare teammate, you are part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Roper St. Francis Healthcare is an equal opportunity employer. It is our policy to abide by all Federal and State laws and the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at