Patient Access Representative ; Outpatient Registration

Overview

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The Patient Registration Representative serves as the initial point of contact for patients. Under general supervision and reporting to the Patient Access Services Supervisor, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services.

• Facilitates accurate and timely completion of registration and distributes all paperwork necessary for patient care.
• Works closely with physicians and nurses to provide optimal ambulatory health care.
• Applies guest relations policies to patients, physicians and co-workers.
• Reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information.
• Works with patients to set up payment arrangements and to arrange/apply for assistance programs.
• Assists in collecting copayments and deductibles and solves basic billing inquiries.

• High school diploma and two years of administrative experience or associate's degree and one-year medical experience or a bachelor's degree; previous healthcare experience preferred.
• Typing speed of 25 CWPM and computer experience required. EPIC, Medical Terminology, and knowledge of insurance preferred.
• Speaking ability sufficient to communicate effectively with other individuals in person or over the telephone.

• Physical requirements include standing, sitting, walking, climbing stairs, working indoors/outdoors in temperature extremes, and ability to lift up to 50 lbs. unassisted, among other tasks listed with frequent crossings of activities.
• Ability to operate equipment including computers, printers, fax machines, multi-line phone system, and related office tools.
• Ability to work rotating shifts and overtime as required; latex-safe environment; respirator qualification where applicable.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please : http://(Use the "Apply for this Job" box below)./employees