UNIV - Administrative Assistant - Department of Ophthalmology

Overview

UNIV - Administrative Assistant - Department of Ophthalmology at MUSC Health. To support Clinic Providers through scheduling clinic and surgery appointments.

• 35%:
  Manage all patient surgeries including scheduling, documentation, consents and patient education using associated specialized computer systems. Prepare patient files for surgery by reviewing documentation of clinic visits, pre-op work ups and appointments, lab reports and referring physician correspondence. Provide ongoing coordination and communication to all preoperative patients. Maintain surgery tracker (Excel) in Teams with physicians. Ensure all elective lenses and procedures are updated on the Elective surgery tracker in TEAMS.
  
  Release unused OR time in Hospital IQ 15 days prior to surgery date.
• 30%:
  Manage physicians’ clinics by approving overbooks and reviewing upcoming clinic schedules. Serve as the liaison between scheduling, staff and physicians to ensure clinic efficiency. Responsible for template changes, clinic cancellations and add-ons and any associated patient notification by phone or letter. Prepare all clinic change requests and approvals to ensure processing in a timely manner. Review clinic schedules weekly ensuring referrals and pre-certifications are in place and authorized.
  
  Review schedules against the Master schedule to avoid scheduling errors. Complete and process CCR forms within department guidelines for all clinic closures.
• 15%:
  Coordinate patient financial responsibilities with financial counseling and precertification teams. Communicate with revenue cycle teams regarding all elective service needs and billing issues. Oversee FAP and COB financial assistance requests.
• 15%:
  Handle all correspondence including patient letters, physician requests, vacation requests, clinic cancellations, travel itineraries and submission/completion of approval forms. Manage physicians’ calendars, office files, surgery schedules, certifications and licenses.
• 5%:
  Help train all new hires onboarding with the Storm Eye Administrative Assistant team. All other duties as assigned by the Department Administrator and Supervisor.

• Minimum Requirements:
  
  A high school diploma and two years work experience that is directly related to the area of employment. A bachelor’s degree may be substituted for the related work experience. Some positions require a valid driver’s license and good driving record; or correctable vision of 20/40 in both eyes, with or without conventional lenses, and physical qualifications in accordance with Federal Motor Carrier Safety Regulations, Section 391.41;
  
  or AAVMA certification. Some positions require eligibility for bonding.
• Physical Requirements:
  
  (
  
  Note:
  
  Continuous 6-8 hours per shift; Frequent 2-6 hours per shift; Infrequent 0-2 hours per shift) See list in original for full details. Includes standing, sitting, walking, indoor/outdoor work, lifting up to 15 lbs, vision and hearing requirements, and fine motor abilities.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

MUSC participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.