Park Supervisor - Part-Time

The Park Supervisor at American Gardens plays a key role in ensuring a safe, welcoming, and elevated guest experience while protecting and maintaining the space. The Supervisor oversees daily park operations, monitors safety and facility conditions, and supports activations and events. As the on-the-ground liaison for the General Manager, the Supervisor ensures that all activities reflect the ultra‑luxury standards of Beemok Hospitality Collection (BHC).

Schedule:

Wednesday – Sunday 3:00 PM – 8:00 PM

• Patrol park grounds and facilities to ensure visitor safety, security, and compliance with park rules.
• Greet and assist visitors, providing information on points of interest, programs, and events.
• Lead educational and interpretive programs for diverse audiences, aligning with BHC’s guest service philosophy.
• Monitor the health and condition of plant collections, walking trails, fountains, and infrastructure, escalating issues to GM and contractors as needed.
• Coordinate with landscaping, custodial, and maintenance vendors to ensure park cleanliness and upkeep to BHC standards.
• Conduct routine inspections and ensure compliance with safety, environmental, and hospitality regulations.
• Maintain accurate logs, daily activity reports, and incident records.
• Assist in setup, logistics, and execution of park activations (e.g., yoga, children’s activities, live music) and major holiday events (e.g., Christmas Village, July 4th Celebration).
• Support guest flow, crowd management, and safety protocols during events.
• Liaise with The Charleston Place and The Cooper Hotel when events are facilitated through BHC properties, ensuring seamless collaboration and integration of hotel guest experiences with park programming.
• Monitor brand presentation and décor standards during activations and ensure alignment with BHC’s ultra‑luxury positioning.
• Enforce park regulations, issuing warnings when necessary and collaborating with local law enforcement when required.
• Respond to emergencies, accidents, or incidents, coordinating first aid, evacuation, or law enforcement support.
• Actively participate in emergency preparedness drills and training sessions.
• Supervise park associates, volunteers, and seasonal staff, providing daily directions and support.
• Assist in training staff in guest service, safety, and operational procedures.
• Provide feedback to the GM on staffing, scheduling, and guest service performance.

• Minimum 2 years of experience in hospitality, luxury guest service, or park management.
• Background in programming, public speaking, or guest education preferred.
• Event management or vendor coordination experience preferred.
• Valid South Carolina driver’s license and a clean driving record.
• Excellent verbal and written communication skills.
• Strong problem‑solving and decision‑making abilities.
• Ability to work independently under minimal supervision and collaboratively as part of a team.
• CPR, first aid, or emergency medical responder certification preferred.
• High school diploma or equivalent.
• Ability to work a flexible schedule including weekends, holidays, and occasional evenings.

• Must be able to lift equipment, supplies, etc., of at least 75 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• Extended periods on feet, especially during peak hotel hours or events; physically able to walk, hike, and perform park patrols for extended periods.
• Clear vision is important for reading labels, instructions, blueprints, reports, analyzing data, and guest interactions.
• Good hearing necessary for effective communication with team via radios, with colleagues, guests, and stakeholders.
• Frequently required to sit, climb or balance, stoop, kneel, crouch, and crawl.
• Regularly required to climb ladders, stand, walk, talk and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms.
• Frequent outdoor work in all weather conditions, including the ability to navigate uneven or obstructed terrain.
• Possible exposure to wildlife, insects, and natural hazards.

BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.

BHC participates in E-Verify.