Driver, Customer Service Rep, Entertainment & Gaming

Join to apply for the Driver role at The Cooper

• Transport guests safely and efficiently in the hotel’s luxury house car to pre-approved destinations, including restaurants, shops, event venues, and nearby attractions.
• Open doors, assist with luggage, and provide an elegant and comfortable ride experience.
• Anticipate guest needs, offering bottled water, amenities, or insights into local landmarks and culture when appropriate.
• Deliver personalized service by remembering guest preferences, names, and return visits.
• Ensure the vehicle is meticulously clean, well‑maintained, fueled, and stocked with amenities (e.g., water, mints, sanitizers, phone chargers).
• Conduct daily vehicle inspections and promptly report any maintenance or safety concerns to management.
• Adhere to all traffic laws, safety regulations, and internal protocols to guarantee a smooth and professional ride.
• Engage guests with warmth, respect, and professionalism, always maintaining a high level of discretion and confidentiality.
• Handle VIPs, celebrities, and high‑profile guests with the utmost care and confidentiality.
• Provide accurate information about the hotel's offerings, Charleston’s attractions, and assist with recommendations when requested.
• Work closely with the Concierge, Front Desk, Valet, and Bell teams to ensure timely pickups and drop‑offs.
• Maintain accurate logs of transportation requests, routes, and time frames to support scheduling and service tracking.
• Manage multiple transport requests during high‑demand periods, prioritizing efficiently while preserving service quality.
• Ensure all guests are securely seated and seat belts are used when required.
• Be familiar with emergency procedures in case of breakdown, accident, or inclement weather.
• Remain calm and composed under pressure, demonstrating professionalism in all scenarios.

• Minimum 2 years of professional driving experience; luxury hotel, private chauffeur, or limousine experience preferred.
• Valid South Carolina driver’s license with a clean driving record.
• Impeccable grooming and personal presentation in line with Forbes 5‑Star expectations.
• Deep knowledge of Charleston's streets, landmarks, fine dining, and cultural destinations.
• Strong communication and interpersonal skills with a service‑first attitude.
• Ability to maintain confidentiality, poise, and decorum in all interactions.

• Must be able to sit and drive for extended periods and assist guests with luggage (up to 50 lbs).
• Availability to work evenings, weekends, holidays, and flexible shifts based on business needs.
• Must be able to safely operate a luxury vehicle in varying weather and traffic conditions.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.

BHC participates in E‑Verify.

• Entry level

• Full‑time

• Management and Manufacturing
• Hospitality