Financial Aid and Veterans Assistance Administrative Support Specialist

Overview

Job Responsibilities Under the general supervision of the Lead Customer Service Officer of the Financial Aid and Veterans Assistance Department, this position provides comprehensive customer service support to students across multiple functional areas of the department.

• Assist students in multiple functional areas of the Financial Aid and Veterans Assistance Department
• Perform data entry, record keeping, application processing, and related administrative tasks
• Communicate effectively with students, applicable family members, advisors, outside agencies, financial aid officers, and veterans certifying officials
• Support students in completing applications and maintaining eligibility for financial aid and veterans benefits
• Provide training support across all functional areas, including onboarding new staff and supporting updated processes for current staff
• Deliver ongoing support to ensure accurate and timely service delivery

This position requires a bachelor's degree.

Knowledge, Skills, and Abilities

• Ability to establish and maintain effective working relationships with faculty, administrators, staff, students, parents, coworkers, and the general public
• Ability to communicate complex and multi-layered information clearly, effectively, and with empathy
• Ability to learn, interpret, and follow applicable laws, regulations, policies, and procedures
• Ability to work independently with sound judgment to maintain compliance while providing excellent customer service in all internal and external interactions
• Ability to manage assigned job duties across both short- and long-term time frames
• Ability to work effectively in a fast-paced environment

Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at . The position is open until filled with preference given to applicants who apply February 6, 2026.

Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official transcripts/certifications are required.

Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, official transcripts/certifications are required.

Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to  or emailed in PDF format to Employment by the deadline date and time.

Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).

Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.