Customer Service Representative

Overview

Join to apply for the Customer Service Representative role at OOCL North America Group
.

Location:

774 South Shelmore Boulevard Suite 101, Mount Pleasant, SC 29464

Customer Service Representative - Ocean Import

Not your typical, face to face, retail customer service job. In this role, you are a customer focused representative, working with the importation of ocean cargo.

OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia. Training is provided to enable success in this role.

Note:

All employment is contingent upon the successful completion of a background check. OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment.

• Assist customer inquiries for import cargo through email and phone
• Monitor all assigned cargo that is in transit or at terminal
• Cross functionally communicates to manage timely delivery of cargo and escalate where needed
• Working knowledge of MS Office products

• Preferred skills (not required):
• US Regulatory Transportation Requirement
• Knowledge of International Cargo Container Movement
• Experience with Terminal and Rail Operations

• Paid Vacation/PTO
• Paid Holidays
• Paid Sick time
• Floating Paid Personal days
• Medical, Dental, and Vision Insurance
• Excellent Growth and Advancement Opportunities

We are one of the world s largest integrated international container transportation, logistics and terminal companies. OOCL provides customers with fully integrated logistics and containerized transportation services, with a network spanning Asia, Europe, the Americas, Africa and Australasia. We are an industry leader in the use of information technology and e-commerce to manage the cargo process.

All employment is contingent upon the successful completion of a background check.

OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by applicable law. For more information, visit .

Entry level

Full-time

Customer Service

Transportation, Logistics and Supply Chain

Apply BELOW