Program Manager

Perfection Hy-Test is a trusted aftermarket supplier of clutch, flywheel, and drivetrain components specializing in manual transmission systems and OEM‑style replacements. Its proprietary technologies—such as self‑adjusting clutches and technovation hydraulics—deliver high‑performance solutions for a wide range of vehicles worldwide.

As a Program Manager at Perfection Hy-Test, you will drive clarity, alignment, and execution across cross‑functional teams, ensuring consistent, high‑quality communication between Sales, Purchasing, and Operations. Your focus will be on maintaining strong organizational structure and discipline around timelines, deliverables, and program priorities while bringing analytical rigor to forecasting, reporting, and issue resolution.

• Collaborate with Sourcing and Engineering to identify and resolve “No Supplier” items, providing regular updates to the broader team to minimize lost sales impact and facilitating bi‑weekly alignment meetings.
• Partner with Purchasing and Operations to review fill‑rate performance by customer, channel, and product line; analyze root causes of shortages and coordinate cross‑functional solutions; deliver concise weekly and monthly fill‑rate summaries.
• Consolidate supply‑chain demand forecasts and work with Operations to prioritize production schedules aligned with business needs.
• Support on‑time delivery by maintaining close coordination with the Operations team, including oversight of VDP, FDO and other same‑day shipment requirements.
• Review back‑orders and liaise with Sales, Operations, and Purchasing on back‑order management.
• Process RGA’s and credits for both PHT and MRC customers, ensuring accurate documentation and prompt resolution.
• Consolidate and coordinate customer forecasts to improve demand planning accuracy.
• Assist the Sales team in releasing new products to customers, supporting the final stages of the NPI process with marketing content, sell sheets, and launch communications; review assortment gaps by customer and channel.
• Review and provide NYA (Not Yet Available) files to Product Managers and ensure the sales team has updated availability timelines.
• Support the Sales Forecasting portion of the Heartbeat process and collaborate with Operations to align on monthly shipment expectations; provide detailed forecasting at the beginning and end of each month.
• Coordinate marketing and event planning activities in support of the Sales team, including tradeshow logistics, development and distribution of customer presentations, flyers, product literature, and promotional swag; collaborate with Sales leadership to maintain brand consistency across events and customer communications.
• Perform other assignments as needed to support overall business success and cross‑functional coordination between Sales, Marketing, and Operations.

• Excellent oral and written communication skills.
• Ability to work independently.
• Strong computer skills; proficiency in Microsoft Office Suite including Excel and Access.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job‑related screening processes as permitted or required by applicable law.

We are an equal‑opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require a reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.