Front Desk Receptionist

The Front Desk Receptionist serves as the first point of contact for parishioners, visitors, and callers at the Roman Catholic Diocese of Charleston. This role is essential in creating a welcoming, organized, and professional environment, and supporting the mission and values of the Catholic Church. The receptionist also provides administrative and clerical support to Human Resources to ensure the smooth operation of the Diocese.

Classification: Exempt

Reports To: Miriam Santos, Director of Human Resources

• Greeting and Reception
  • Welcome parishioners, visitors, and guests in a polite, attentive, and professional manner and require them to sign in.
  • Answer and direct incoming phone calls, providing information and assistance as needed.
  • Respond to visitors and phone inquiries, directing them to the appropriate department or staff member.
  • Maintain a clean, organized, and welcoming reception area.
• Administrative Support
  • Maintain detailed visitor logs, recording entry and exit times, contact information, and visit purpose. Securely store these logs for audits or emergencies.
  • Schedule appointments, manage calendars, and coordinate front desk activities.
  • Assist with preparation and distribution of correspondence, documents, telephone list, invoices, and reports.
  • Support office with mail distribution.
  • Maintain office supply inventory and place orders as needed.
  • Order consistent supply of printer cartridges for front desk printer and HR office printer.
  • Stock paper in first floor copy room printer each morning.
• Record Keeping and Confidentiality
  • Maintain accurate records, including databases.
  • Ensure confidentiality of sensitive information and compliance with diocesan policies.
• Event and Facility Coordination
  • Assist in scheduling and coordinating Diocesan events and activities.
  • Coordinate, schedule and calendar meetings as needed.
  • Manage access to Chancery facilities.
• Other Duties
  • Various other tasks assigned.
  • Abide by the Code of Conduct and uphold the mission and values of the Catholic Church.
  • Occasionally assist with events or activities.

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous experience in a receptionist or administrative role preferred.
• Proficiency in Microsoft Office Suite and internet browsers.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle a busy front office environment.
• Professional appearance and demeanor.
• Bilingual (English/Spanish) is a plus.
• Practicing Catholic in good standing and supportive of the Church’s mission.

This position requires standing, walking, sitting, talking, hearing, using hands, using feet, climbing/balancing, stooping/kneeling/crouching/crawling, reaching above shoulders, and tasting/smelling at least 1/3 of the time. This position requires that you will lift up to 30 pounds at least 1/3 of the time. Must be able to maintain focus and professionalism in a busy environment.