UNIV - Administrative Coordinator - Department of Otolaryngology

Job Description Summary

The Department of Otology – Head & Neck Surgery is seeking an Administrative Coordinator. Under general supervision, the candidate will serve as the Administrative Coordinator to a subset of the department’s physicians and advanced practice providers and will perform division administrative tasks.

Medical University of South Carolina (MUSC - Univ)

Employee

Classified

CC000990 COM OTO Administration CC

Hourly

University-05

39,764.

- 73,576.000

40

• 25% - Provide administrative support to assigned department physicians. This includes tracking and scheduling academic appointments, tracking faulty leave via Work Day, monitoring clinic schedules to ensure they align with faculty templates and calendars, clinic adjustments when there is an absence, tracking license renewals and CME credits, organizing and helping with academic related work, schedule meetings, taking meeting minutes, distribute mail, CV maintenance, presentations, etc.
• 20% - Administrative and Patient Coordination:
  Provide high-level administrative support to multiple robust divisions;
  Work with clinical team (MDs, APPs, coordinator) to ensure all administrative tasks are complete for complex procedures and surgeries (monitor pre-cert, help schedule P2P, help fax appeals, communicate with vendors, triage patient calls, request documents as needed, etc.);
  Work with nurse coordinator to assist with multi-disciplinary appointments for patients.
• 15% - Maintaining divisional calendars; this includes, but is not limited to:
  Creating both in-person and virtual meetings, coordinating the use of conference rooms, coordinating meetings for physician to physician consults, coordinating fellowship interviews, etc.
• 15% - Perform division administrative tasks. Duties to include assisting the Vice Chair for Finance and Administration, faculty, students and visitors; coordinating and obtaining required procurement documents for reimbursement; ordering supplies; and providing direct support to meet critical deadlines. Performs special projects, including those related to division clinical education and evaluation, as well as clinic operations. Answering patient phone calls and documenting patient needs or routing the call when appropriate.
• 15% - Prioritizing or response to electronic messages from department physicians, other department physicians requesting coordination of care, the referral management department for complex or overbooking needs, and patients via the EPIC/MyChart platform. This also includes sending electronic notes to referring providers regarding recent patient appointments.
• 5% - Word processing, document editing, data entry.
• 5% - Other duties as assigned.

A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years experience in business management, public administration or administrative services.

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Note:

The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes.

(Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions.

(Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous)…