Operations Coordinator

Benefits

Medical, Dental, Vision, and Life Insurance | 410(k) Retirement Plan | Paid Time Off (PTO) | Paid Holidays

We are looking for a reliable, motivated professional who wants to play a key role in helping our organization operate smoothly, efficiently, and confidently.

The Operations Coordinator is a hybrid role combining executive support, administrative excellence, and project coordination. We don’t require experience in the sign industry — we will teach that. We are looking for someone who is organized, proactive, positive, and eager to learn how different parts of a business work together.

This role works closely with ownership and plays a critical part in company stability, communication, and execution.

Rise Above Sign & Graphics is a dynamic and growing signage company that values innovation, client satisfaction, and team collaboration. Our full-service approach includes digital graphics, sign manufacturing, and installation services for local, regional, and national accounts.

• Provide high-level administrative support to the owner, including scheduling, calendar management, and preparation of documents.
• Serve as meeting secretary: capture notes, track action items, and ensure follow-through.
• Handle daily administrative tasks: scanning, filing, laminating, and general organization.
• Oversee shipping and fulfillment: create UPS labels, schedule freight shipments, and maintain the shipping area.
• Support daily office operations, including supply management, vendor coordination, and facility upkeep.
• Prepare internal reports, presentations, and proposals.
• Contribute to the development of operating procedures, manuals, and systems.
• Assist with financial tasks such as invoicing, budgeting, and expense tracking.
• Organize team meetings and company events, including logistics, agendas, and follow-ups.

• Track project deadlines, schedules, and deliverables — keeping workflows organized and moving forward.
• Use project management systems to prioritize tasks, manage production workflows, and consolidate jobs.
• Manage the sign permit application process.
• Source, vet, and manage nationwide subcontractors for surveys and installations.
• Support national account projects by handling Requests for Quotes, Work Orders, and subcontractor logistics.
• Oversee installation schedules and ensure smooth execution between internal and external teams.
• Support local projects with inside-sales-style communication and coordination.
• Learn all major functions of the business to provide flexible, well-rounded support.
• Participate in business improvement initiatives and help strengthen our operating systems.
• Support company culture by contributing to teamwork, communication, and accountability.
• Perform occasional errands, deliveries, and general office duties as needed.
• Assist in any capacity required to ensure customer satisfaction and team success.

• Proven experience in administrative support, office coordination, or similar roles.
• Exceptional organizational skills with high attention to detail.
• Strong written and verbal communication skills with a professional, friendly demeanor.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and general office software.
• Ability to manage multiple tasks, priorities, and deadlines in a fast‑paced environment.
• Customer‑service mindset with strong interpersonal skills.
• Basic understanding of budgeting, invoicing, or financial processes is an asset.

• Positive, solution‑focused attitude
• Commitment to continuous improvement
• Self‑motivated and eager to learn
• Ability to thrive in a dynamic, evolving environment
• Fascination with understanding how things work and improving processes
• Sees themselves as part of a bigger mission (not “just admin”)

You’ll join a team that values Drive, Awareness, Responsibility, Clarity, and Integrity
. We'd love to hear from you if you’re a dependable team player with a fascination for hands‑on challenges!

Rise Above Sign & Graphics is an equal opportunity employer. We welcome candidates from diverse backgrounds to apply.