Branch Manager

Full‑Time Branch Manager – First Mid

At First Mid, the base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as education, skills, internal equity, and experience. This position offers additional short‑term incentives (bonus, incentives, and/or commission). Benefits include comprehensive healthcare, well‑being benefits, paid family leave, generous paid time off, banking perks, tuition reimbursement, an Employee Stock Purchase Plan, a 401(k) plan with company match, and more.

We aim to make our customers feel valued, satisfied, and understood by developing personalized relationships and creating customized solutions to meet their needs throughout their life stages. We strive to create lasting clients by adhering to our core values and service standards. As a Branch Manager, you serve as a champion of this mission.

• Oversees operational and елишн function of larger volume branch or stand‑alone banking centers in the individual market areas.
• Responsible for leading the team to ensure an exceptional customer and team member experience.
• Acts with confidence by answering customer questions and owning customer issues.
• Maintains a position of trust and responsibility by keeping all customer or team member information confidential.
• More community‑focused, sales leader.
• Stays abreast of industry knowledge, regulations, and changing environment in tm the financial industry.
• Manages and ensures internal changes to processes and procedures are communicated and implemented.
• Communicates and ensures adherence to all bank initiatives, compliance, security, and operational policies and procedures as well as financial loss standards.
• May process consumer loan requests.
• Resolves customer concerns and issues when needed.
• Responsible for continual training of staff, which includes but is not limited to, sales, operation policy and procedures, customer service, product knowledge, risk management, and physical security. Maintains thorough product knowledge.
• Oversees the training of the Deposit Service team to operate the branch.
• Assigns and schedules staff to ensure optimum service coverage, even distribution of the workload and appropriate project delegation.
• Delegates various operations duties to the Assistant Branch Manager and/or branch staff while maintaining overall administrative responsibility.
• Meets with branch staff regularly (both 1:1 and in group meetings) to organize sales Lisa efforts, communicate procedural/product changes, and resolve issues to optimize branch performance and employee engagement. Establish regular coaching opportunities with each team member to review goals and highlight further personal development.
• Responsible for monitoring Branch income and annual budgeting.
• Selects, trains, supervises, and evaluates the branch staff to enhance individual productivity and enable them to function according to their respective job description.
• May be required to work in other First Mid Banking centers.

• Works closely with Market Manager/Regional Deposit Manager and other business units in growing deposits, loans, and sales of other bank products.
• Identifies opportunities to expand and maintain existing consumer and business banking relationships, while displaying sales leadership.
• Develops goals for the retail team and accesses progress of the individuals and the branch to meet corporate initiatives.
• Primarily focused on cross‐selling to existing customer base and engaging in outside sales activities (e.g Producto onsite presentations, business sales calls, community events, etc.) as directed.
• Communicates corporate initiatives to generate understanding from the team and connect to the Bank’s values and culture.
• Demonstrates the ability to professionally represent First Mid in terms of appearance and verbal/written communication.
• Monitors the competitive environment by staying informed of changes in the financial services industry. Assesses competitors’ rates and services, determines their impact on the branch, and informs the Direct Supervisor of their implications and opportunities.

• Bachelor’s Degree preferred.
• Associ…