Assistant Manager

Join to apply for the Assistant Manager role at Join Parachute
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Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits.

Department: Center Management
Location: Charleston, IL

We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high‑energy team, this is a great opportunity.

As the Assistant Manager, you’ll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture—jumping in wherever necessary and creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high‑growth organization, one that is changing rapidly and creating new opportunities for our high‑performing team members.

• Own day‑to‑day operations by jumping in on the donor floor, ensuring smooth donor flow and retention.
• Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance.
• Lead by example and coach team members in real time.
• Monitor quality, safety, and regulatory standards, supporting audits and inspections.
• Manage and maintain inventory, equipment, and supplies.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.

• A Reliable Problem Solver – You take ownership, are eager to dive into detail, prioritize creatively, and are outcomes oriented.
• An Empathetic Communicator – You adapt your style to different audiences, resolve conflict, stay even‑keeled under pressure, and motivate others.
• A Data‑Driven Decision Maker – You are metrics driven, use logical reasoning, and remain focused on the bigger picture.
• Development‑Minded – You are self‑aware, curious, have integrity, and have a track record of steep learning curves.

• Someone who isn’t excited to get their hands dirty—our operations are unpredictable, and we need people willing to jump in wherever needed.
• Someone who doesn’t thrive in an environment of continuous change—we are in a hypergrowth stage and need people excited to ride the roller coaster.
• Someone who wants to clock in and clock out—we look for team players who care about the impact of their site on the community and the healthcare system, often taking extra hours.

• High school diploma, GED equivalent, or higher education.
• 2+ years of supervisory or leadership experience.
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods.
• Ability to work both day and evening hours, weekends, holidays, and extended shifts as needed.

• Competitive pay + monthly bonus potential.
• Significant career growth opportunities in a fast‑scaling environment.
• Medical, dental, and vision insurance.
• Paid time off and company holidays.

Mid‑Senior level

Full‑time

Other