Internal Account Manager

Location: Crewkerne

Internal Account Manager

Crewkerne - Full Time/Permanent

Custom Power is a specialist Global manufacturer of custom-built battery packs & Commercial Off the Shelf battery modules. With manufacturing location in both the UK and US. With over 30 years’ experience, we design and assemble high-reliability battery solutions for demanding industrial sectors including oil & gas, oceanography and robotics.

We are seeking an Internal Account Manager to manage and develop key customer relationships within the Oil & Gas sector based out of our UK site.

The Role

This is a relationship-focused, office-based account management position, responsible for maintaining and growing existing customer partnerships.

You will:

Act as the primary contact for key Oil & Gas accounts
Build strong, long-term customer relationships
Manage opportunities from enquiry through to purchase order and ongoing support
Maintain a rolling 12-month sales forecast
Ensure CRM data accuracy
Proactively engage customers to secure RFQs and follow-on orders
Collaborate with engineering and internal teams to deliver commercially viable solutions
Identify opportunities to grow customer spend through new designs and business transfer

There will be occasional travel to support customer engagement.

About You

You will likely have:

Proven account management experience ideally within a technical or manufacturing environment
Strong communication and relationship-building skills
Commercial awareness and capable of forecasting
A proactive, organised and customer-focused approach
Interest in battery technology (training provided as required)
Preferable experience working with Oil & Gas customers

Salary & Benefits

Competitive salary
26 days holiday + bank holidays
Discretionary annual profit share
Salary sacrifice pension
4x salary life assurance
Westfield Healthcare scheme
EV car scheme
Cycle to Work scheme
Employee Share Scheme (after 12 months)

Recruitment process

Application review

Initial screening interview either via Teams or in person depend on location

Face-to-face interview

Offer & onboarding

We aim to keep candidates informed and provide feedback wherever possible.

Custom Power is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. If you require reasonable adjustments during the recruitment process, please let us know.

Ready to build long-term partnerships and drive growth in a specialist technical environment? Apply now to join Custom Power