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Lead Sales Support Specialist; Onsite

Job in Chapel Hill, Orange County, North Carolina, 27517, USA
Listing for: Voltage Llc
Full Time position
Listed on 2026-01-25
Job specializations:
  • Sales
    Business Development, Sales Development Rep/SDR, Sales Analyst, Customer Success Mgr./ CSM
  • Business
    Business Development, Sales Analyst, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Lead Sales Support Specialist (Onsite)

Voltage, LLC is looking for a Lead Sales Support Specialist to support our fast-growing Sales organization. In this role, you’ll act as the operational heartbeat of the sales team — managing workflows, supporting customer requests, ensuring smooth order execution, and partnering across departments to keep everything running efficiently.

What You’ll Do
  • Respond to customer inquiries, provide product information, and prepare quotes.
  • Support sales reps with high-traffic accounts and assist with quoting during travel periods.
Order & Process Management
  • Track sales bookings and coordinate order fulfillment with inventory and shipping.
  • Define, document, and optimize standardized sales processes.
  • Generate and analyze sales reports and assist with forecasting.
  • Maintain accurate CRM records for leads, opportunities, and customer interactions.
Cross-Functional Collaboration
  • Stay up-to-date on product catalogs and communicate updates internally.
  • Partner with Marketing, Finance, R&D, and Project Management to support seamless operations.
Admin & Inventory Support
  • Assist with pricing updates, meeting notes, pre-qualification applications, and sales-related documents.
  • Help ensure customers receive timely inventory, service, and lead-time updates.
Training
  • Support onboarding and training for new sales team members.
What You Bring
  • Bachelor’s degree in Business, Marketing, or related field (preferred).
  • 2+ years in sales support, sales operations, or similar roles.
  • CRM proficiency and experience with sales reporting tools.
  • Strong communication, organization, multitasking, and attention to detail.
  • Proactive problem-solver with process-optimization mindset.
Our Commitment

Voltage, LLC is an equal opportunity employer committed to fostering an inclusive, diverse workplace.

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