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Tech Support Analyst — IT Escalation & Customer Care

Job in Chapel Hill, Orange County, North Carolina, 27517, USA
Listing for: The University of North Carolina at Chapel Hill
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 63865 - 74000 USD Yearly USD 63865.00 74000.00 YEAR
Job Description & How to Apply Below
A renowned public university in Chapel Hill is seeking a Technology Support Analyst. This role involves providing technical support and training to faculty, staff, and students concerning various technologies. Responsibilities include troubleshooting tech issues, managing escalations, and collaborating with IT colleagues. Ideal candidates hold an Associate’s or Bachelor’s degree in a related field with strong technical support and customer service skills.

This is a full-time position with a salary range of $63,865 - $74,000.
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