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Medical Assistant II Certified - ENT

Job in Chapel Hill, Orange County, North Carolina, 27517, USA
Listing for: UNC REX Healthcare
Full Time position
Listed on 2026-02-04
Job specializations:
  • Healthcare
    Medical Assistant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Description

Description

What We Do

  • Pediatric Otolaryngology (ENT)
  • Voice and Swallowing Disorders
  • Head & Neck Surgical Oncology
  • Facial Plastic & Reconstructive Surgery
  • Otology/Neurotology and Lateral Skull Base Surgery
  • Rhinology, Allergy, and Endoscopic Skull Base Surgery
  • General Otolaryngology (ENT) and Head & Neck Surgery

Incentive

  • This position may qualify for a $7,500 commitment incentive paid out over the course of 3 years.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Summary

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor.

Responsibilities
  • Perform rooming and/or intake process, collecting data, including vital signs, height, weight, and data related to patient’s reason for visit.
  • Collect patient and family data, including medical and social history.
  • Review patient’s current medication list, allergies and preferred pharmacy.
  • Assist the provider as directed, during treatments, examinations and procedures.
  • Collect specimens and perform phlebotomy.
  • Administer medications under the direction of a provider.
  • Perform tests, for examples EKG, eye exams, under the direction of a provider.
  • Review the patient record to determine whether patient requires any routine health screenings.
  • Ensure exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.
  • Provide patient with after‑visit, follow‑up, self‑care or procedural instructions and/or educational materials as directed.
  • Prepare, clean, stock and maintain exam and treatment rooms.
  • Clean and sterilize instruments.
  • Assist with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.
  • Answer clinic telephone and assist in‑basket under the direction of a provider or nurse.
  • Assist in emergency situations as directed by a provider or nurse.
  • Additional Essential Responsibilities of a Certified Medical Assistant II may include:
    Precept new medical assistant/credentialed medical assistant hires and medical assistant externs;
    Train other medical assistants in clinic procedures;
    Assist the physician with maintaining preventive health measures for a panel of patients;
    Perform clinic based quality or safety role (ex. clinic safety coordinator, maintains immunization or medication registry, performs medication, or other required audits);
    Manage clinic supply ordering.
Other Information Education Requirements
  • None required as long as other position qualifications are met.
  • Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.
Licensure/Certification Requirements
  • Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
  • Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.
Professional Experience Requirements
  • Possess at least one year of full‑time experience as a Medical Assistant, Certified.
  • Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview.
Knowledge/Skills/and Abilities Requirements
  • Ability to perform the essential functions of the position as outlined above.
  • Demonstrated effective communication and interpersonal skills.
  • Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
  • Ability to use a computer to document required information into the…
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