Clinical Support Tech - Observation Unit Job Chapel Hill area,North Carolina USA,Healthcare

Position: Clinical Support Tech I - Observation Unit

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Summary:

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

A Clinical Support Tech I (CST I) is needed for 1 Memorial. The CST I is a dual role of the Nursing Assistant I and a Health Unit Coordinator. This is a 25‑bed Observation Unit. The team provides care to adult observation patients with a variety of medical diagnoses to include cardiology work up; COPD exacerbation;
Intravenous therapy; and abdominal pain work up. The environment is fast paced and requires a great deal of interdisciplinary collaboration and teamwork. The team facilitates admissions, treatments, transfers and discharges of patients. The unit is open 7 days a week and 24 hours per day. The staff on this unit will also be cross trained to staff 4 West, a 12‑bed Medical Surgical Observation unit which provides care to varied adult population to include observation, extended recovery from PACU, and Medical Surgical acute care patients awaiting an inpatient bed assignment.

Both 1 Memorial and 4 West are considered one team working in two locations, under the same management team.

* This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000 paid over a three (3) year commitment. Learn more about the program here: (Use the "Apply for this Job" box below).-program

This is a 36 hours per week position; working 12 hour rotating shifts (7am‑7:30pm and 7pm‑7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours. This position requires the ability to attend a week long orientation which is offered every two weeks.

Orientation Schedule

Monday and Tuesday – In person from 8am to 4pm
Wednesday – 8am to 10am Virtual and in person from 1pm to 5 pm
Thursday and Friday – Virtual

Responsibilities

Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.

Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.

Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies.

Provides administrative and clerical support including PI audits and data entry.

Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re‑stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.

Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.

Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers.

Other Information

Educat…


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