Business Services Coordinator - Advanced

Posting Information

• Department:
  Student Affairs Carolina Union-645001
• Career Area:
  Student Services
• Is this an internal only recruitment?:
  No
• Posting Open Date: 01/13/2026
• Final date to receive applications: 02/02/2026
• Position Type:
  Permanent Staff (SHRA)
• Position Title:
  
  Business Services Coordinator - Advanced
• Salary Grade Equivalent: NC11 / GN09
• Working Title:
  
  Guest Services Manager
• Position Number:
• Vacancy : P020737
• Full-time/Part-time:
  Full-Time Permanent
• Hours per week: 40
• Work Schedule:
  
  Monday–Friday, 8:00 a.m.–5:00 p.m.; occasional nights and weekends
• Work Location:
  
  CHAPEL HILL, NC
• Position Location:
  
  North Carolina, US
• Hiring Range: $50,220-$55,602
• Pay Band Information:
  To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Be a Tar Heel! A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC
-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose Of Organizational Unit Carolina Union Mission Statement:
The Carolina Union creates safe, engaging, and educational experiences that enable students to maximize their time at Carolina.

Carolina Union Purpose The many co-curricular programs, services and facilities supported by the Union are developed and operated with a focus to serve the students whose fees fund our organization and therefore are intended to impact the intellectual and experiential climate of the University and provide opportunities for campus members to engage in debate, conversation, interaction, and learning. Managed by 50 full time staff and over 185 student employees, the Carolina Union builds a sense of community as a unifying force on campus and provides students the space and resources needed to put theory into practice.

Event Services Purpose Connecting the Carolina community through exceptional event services and vibrant facilities. Carolina Union Event Services is a team of passionate experts dedicated to ensuring all meetings and events meet their potential by delivering comprehensive scheduling and ticketing, innovative audio visuals, and welcoming environments.

The Guest Services Manager oversees the Carolina Union Welcome Desk, Carolina Union Ticketing Services, and Carolina Union Event Support. They are responsible for the completion of part-time student employee hiring, scheduling, staff development, area-specific budgets, and finance tasks related to ticketing services.

Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

This posting was approved prior to the state mandated discontinued use of “Required Qualifications, Competencies, and Experience”. Postings initially approved prior to 1/23/2026 will fall under previous review and selection policies.

• Knowledge of facility operations and conference planning.
• Familiarity with ticketing for events.
• Experience with Microsoft computer applications, 25
  
  Live or similar scheduling software, eTix of similar ticketing…