Sales & Client Account Specialist

Signarama Chantilly, VA specializes in providing businesses with high-quality signs, graphics, and visual communication solutions that enhance visibility and strengthen branding. Located in Northern Virginia, we serve businesses in Chantilly and neighboring areas such as Centreville, Fairfax, Herndon, and Ashburn. Our wide range of custom signage, including storefront signs, vehicle wraps, banners, and way finding systems, helps local businesses elevate their image and attract customers.

We pride ourselves on being a trusted partner for businesses seeking innovative and impactful branding solutions.

We are seeking a Sales & Client Account Specialist to join our team in an on-site, full-time role at our Chantilly, VA location. The Sales & Client Account Specialist is responsible for generating new business, managing existing client relationships, and ensuring a high-quality customer experience from first contact through project completion. This role includes outside sales, inside sales, front counter customer service, and post-sale account management.

The ideal candidate is friendly, professional, and passionate about helping local businesses meet their branding and signage needs.

• Conduct outside sales visits with small businesses, property managers, retail centers, schools, hospitals and local organizations.
• Build strong relationships with local business owners and decision-makers.
• Develop territory outreach plans and prospect lists.
• Present signage products and solutions to new clients.
• Attend networking events, chamber meetings, and local business mixers.
• Conduct site surveys, gather measurements, and evaluate installation requirements.
• Provide accurate information to the production team for quoting and proofing.
• Greet walk-in customers and answer incoming phone calls professionally.
• Understand the customer’s needs and recommend suitable sign products.
• Prepare quotes, design requests, job tickets, and work orders.
• Maintain great communication between customers, designers, production staff, and installers.
• Help customers select materials, finishes, and installation options.
• Assist with basic design/layout direction when needed.
• Serve as the primary contact for assigned accounts.
• Review proofs with customers for accuracy and approval.
• Provide delivery timelines, production updates, and installation scheduling.
• Resolve customer concerns quickly and professionally.
• Maintain long-term relationships to drive repeat business.

• Using daily production tickets correctly
• Ensuring accuracy of job information
• Coordinating internal communication
• Ensuring orders stay on schedule

• Organize and maintain customer files and digital records.
• Enter accurate information for estimates, invoices, and job tickets.
• Use point-of-sale (Core Bridge) and CRM software to track leads and orders.
• Maintain a clean, professional front-counter environment.

• Strong communication and interpersonal skills.
• Ability to learn sign products, materials, and production processes.
• Comfortable doing measurements, site surveys, and basic field work.
• Sales experience (inside or outside).
• Strong computer skills (email, CRM, quoting tools).
• Professional appearance and customer service mindset.

• B2B outside sales experience.
• Experience in printing, signage, or marketing services.
• Basic design software familiarity (Flexi, Illustrator, Corel
  
  DRAW).

• Outgoing, energetic, and self-motivated.
• Strong organizational skills; can manage multiple jobs at once.
• Ability to follow structured processes accurately.
• Problem-solver who takes ownership of client satisfaction.
• Comfortable working in a growing, fast-paced environment.

• Ability to perform site surveys (climb ladders, carry tape measure, take photos).
• Ability to move sample books, small substrate panels, and proof materials.
• Valid driver's license required.

• Base Pay: $15–$18/hr (based on experience)
• Performance Bonuses/Commission
• Mileage reimbursement for outside visits
• Paid Holidays and Vacations
• Free Parking
• Growth opportunities into Senior Sales or Store Manager roles

Entry level

Full-time

Sales and Business Development

Graphic Design