Regional Manager

The Opportunity:

Responsible for overseeing all aspects of a specific region's operations, including managing staff, ensuring compliance with policies and regulations, and meeting performance goals. They serve as the primary point of contact between the site and upper management, addressing issues, coordinating resources, and implementing strategies to optimize site performance.

Additionally, the Regional Manager is tasked with maintaining safety standards, managing budgets, fostering team development, and ensuring overall site efficiency and effectiveness for the entire region based on inputs from Site Leads.

What You’ll Get to Do:
We are seeking a dynamic and experienced Regional Manager to oversee operations within one of our eight regions. Reporting to the Regional Operations Lead, this role will be responsible for managing site leads, project leads, and administrative staff to ensure efficient daily operations and successful project execution.

• Manage and mentor a team of site leads and project leads, providing guidance, support, and performance evaluations.
• Oversee daily operational activities within the region, ensuring compliance with company policies, industry regulations, and performance standards.
• Implement strategies developed by the Regional Operations Lead to optimize performance and efficiency across all sites within the region.
• Coordinate resources and address issues to support seamless operations within the region.
• Monitor and analyze site performance metrics, implementing improvements as necessary.
• Foster a culture of collaboration and continuous improvement and best practice sharing across sites within the region.
• Act as the point of contact between Regional Site Leads, Regional Operations Lead, across Service Functional Leads, and other Service Providers, effectively communicating challenges, successes, and needs.
• Oversee the execution of projects within the region, ensuring timely completion and seamless implementation.
• Collaborate with other regional managers and departments to ensure integrated and efficient operations and seamless service delivery.
• Manage administrative needs for regional support, ensuring smooth functioning of regional activities.
• Support organizational change initiatives and contribute to the implementation of strategic directives within the region
• Manage Regional Site leads, providing guidance, support, and conducting performance evaluations.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Identify areas for improvement and implement solutions to enhance site efficiency and effectiveness.
• Foster team development and promote a culture of unity and shared success.
• Assist in preparing programmatic deliverables, monthly reporting, and responding to ad hoc requests

Required:

• University Degree in business management or equivalent experience
• 7+ years or work related experience
• TS/SCI w/ poly is required
• Experience working with Government clients, specifically within the Intelligence Community
• Demonstrated leadership in successfully managing complex projects with large number of personnel, equipment and mission support operations required.
• Management experience in contingency support operations.
• Skilled at working collaboratively in a complex operations environment and driving performance achievement and improvements, including logistics and resource management
• Attention to detail and ability to handle multiple tasks independently.
• Excellent leadership, decision‑making, verbal/written communication, presentation, and interpersonal skills to effectively lead cross‑functional teams in a fast‑paced environment.
• Skilled briefer

Desired:

• Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (e.g. ITIL (current version), COBIT, ISO etc..) (possibly disappears with CACI required quals)
• Data‑driven mindset of service excellence and customer satisfaction
• Experience working with Government clients, specifically within the Intelligence Community
• Familiarity with IT Service Management toolsets such as Service Now or Remedy
• Project Management Professional (PMP) certification or…