Policy Analyst​/Business Process Analyst

About the Organization

Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets.

Redhorse transforms how government uses data and technology. We are seeking a Policy Analyst / Business Process Analyst to play a key role in developing a next-generation IT application. You will work directly with end-users of an existing web application and paper-based processes, collaborating with technology teams to design and implement a streamlined, automated solution. Your expertise in policy and procedures will ensure compliance and best practices are integrated throughout the entire process.

This is a high-impact role that directly improves the efficiency and security of government operations.

• Develop a next-generation IT application to streamline and automate business workflows based on input from end users.
• Train end-users on policy-based best practices related to protected data (PII, HIPAA, etc.).
• Work with non-technical end-users to understand their current workflows and IT system usage.
• Translate non-technical user requirements into technical specifications for technology engineering teams.
• Review technology products for compliance with data handling policies and end-user functional requirements.
• Maintain a policy-oriented knowledge base to support ongoing operations.
• Identify opportunities to improve business workflow efficiency through automation.

• Knowledge of policies and procedures governing appropriate use of protected data like PII or HIPAA data.
• Proven ability to streamline business workflows and improve efficiency through automation.
• Experience working with non-technical end-users to understand their workflows and IT system usage.
• Experience coordinating with technology engineering teams to translate non-technical requirements into technical specifications.
• Experience reviewing technology products for compliance with data handling policies and end-user functional requirements.
• Minimum of 3 years of relevant experience.

• Past involvement in user experience (UX) design of IT applications.
• Experience with Agile software development methodologies.
• Familiarity with data modeling techniques.
• Experience with project management tools (e.g., Jira).

Accommodations:

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Redhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs.

This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.