Tier 3 Systems Engineer Security Clearance

Position: 4235 Tier 3 Systems Engineer with Security Clearance
GENERAL DUTIES:
* Troubleshoot and resolve system/operational incidents
* Perform root cause analysis for operational incidents
* Analyze system performance and take corrective actions as needed
* Assist Tier 2 with resolving complex system and end user problems
* Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
* Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
* Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability
* Work with deployment and ISP teams to support baseline deployments to operations
* Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur

REQUIRED QUALIFICATIONS:

* BS degree and 2 to 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience.
* Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
* Strong communication skills, both verbal and written
* Ability to quickly learn new software and IT concepts
* Strong problem solving and decision making skills
* Self-starter with an ability to work in a team environment and independently
* Intimately familiar with the COTS products that the program leverages:
Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
* Experience scripting in a Linux environment using Shell and Bash
* Deep understanding and background in COTS integration and custom code development DESIRED

QUALIFICATIONS:

* Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
* Web Logic
* Linux/UNIX experience
* LDAPs
* PKI authentication CLEARANCE:
* Top Secret security clearance upon hire and must meet SCI eligibility.
* Must be willing and able to obtain a polygraph within the customer's timeline after hire.