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Helpdesk Customer Service Desk Administrator
Job in
Chantilly, Fairfax County, Virginia, 20151, USA
Listed on 2026-01-06
Listing for:
InstantServe LLC
Full Time
position Listed on 2026-01-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Our Helpdesk Administrator directly interfaces with the customer and should consider themselves a Customer Service specialist. Daily duties will be to answer customer calls and assist them with computer related issues.
Key
Duties and Responsibilities:
- Primary contact point for resolution of network and operating system issues
- Experience in Microsoft Windows Systems administration with Active Directory
- Provide technical support, troubleshooting, and complex problem resolution to local and remote system users
- Security + certifications a plus
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