IT Support Specialist - Mid

Title

IT Support Specialist - Mid

K ’s National Security Solutions team provides high‑end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

• Innovative Projects: K ’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
• Collaborative Environment:
  Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
• Impactful Work:
  Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

This is a contingent position based upon contract award.

• Provide oversight for facility/IT infrastructure at Government facility, including managing all office suite computer/telecommunications/network/IT equipment.
• Manage facility conference room with a variety of diverse network connections, Polycom and secure VTC.
• Interact with Information Technology staff to install, troubleshoot, repair, and provide reliable network infrastructure and services.
• Assist Information Technology staff in providing Active Directory accounts and email, and monitor network‑based services such as home folders and applications.
• Prepare written documentation to assist staff with technology use.
• Track all work in the IT ticketing system.
• Maintain a current inventory of all technology equipment and assist in the administration of the inventory control system.
• Maintain a license inventory for all software purchased.

• Minimum of 5 years of experience and a thorough understanding of administrative processes and familiarity with DoD office communications / IT equipment.
• Must be very responsive to tasking and able to work well independently and in groups.
• Occasional travel required.
• TS/SCI with Polygraph.

If you’re excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at K . Let’s shape the future together.

K  offers a selection of competitive lifestyle benefits which could include a 401(k) plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

At K , we are passionate about our people and our Zero Harm culture. These values inform all that we do and are at the heart of our commitment to, and ongoing journey toward, being a People First company. That commitment is central to our team’s philosophy and fosters an environment where everyone can belong, connect, and grow. We Deliver – Together.

K  is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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