Senior Call Center Manager: Inbound/Outbound
Job in
Chantilly, Fairfax County, Virginia, 22021, USA
Listed on 2026-01-24
Listing for:
American Home Contractors
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support
Job Description & How to Apply Below
A leading exterior remodeling company based in Chantilly, VA, is seeking a Call Center Manager to lead and support its Customer Service team. This hands-on position involves managing inbound and outbound call activities, coaching CSRs, and ensuring high-quality customer interactions. The ideal candidate has 3+ years of experience in a call center environment, strong leadership skills, and familiarity with CRM systems.
Join a dynamic team focused on performance and customer satisfaction.
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Position Requirements
10+ Years
work experience
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