Service Advisor
Job in
Chantilly, Fairfax County, Virginia, 22021, USA
Listed on 2026-02-04
Listing for:
Tedbritt
Full Time
position Listed on 2026-02-04
Job specializations:
-
Automotive
Job Description & How to Apply Below
Responsibilities
- Assist customers with their vehicle service needs from check-in to delivery.
- Provide accurate cost estimates and repair recommendations.
- Coordinate repairs with technicians and communicate updates to customers.
- Review completed work and ensure customer satisfaction.
- Promote additional maintenance services and maintain profitability goals.
- High school diploma or equivalent required; associate degree preferred.
- Minimum 2 years of experience as an Automotive Service Advisor or similar customer service role.
- Strong knowledge of vehicle systems, maintenance, and repair processes.
- Proficiency in dealership management systems (Reynolds preferred).
- Excellent communication, organizational, and multitasking skills.
- Ability to build trust and rapport with customers and technicians.
- Proficient in Microsoft Office and general computer applications.
- Valid driver’s license with a clean driving record.
- Professional appearance and positive attitude.
- Competitive base pay plus commission opportunities
- Medical, Dental, and Vision Insurance
- Legal Shield Coverage
- Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
- 401(k) with Employer Match
- Paid Sick Leave, Vacation, and Holidays
- Ongoing training and professional development
- Employee discounts on vehicles, parts, and services
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