Lead Administrative Mailroom Associate

Overview

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

Job Description
Associa is hiring a Lead Administrative Mailroom Associate for its corporate office in Chantilly, VA.

Work hours:

Mon.

- Thurs. 8:30 am - 5:45 pm and Friday 8:30 am - 2 pm.

• Process incoming and outgoing mail and mail requests.
• Manage all mailings to homeowners and (522) communities in the DMV area, averaging 4,000-8,000 pieces of mail per day.
• Receive mail requests from onsite managers and portfolio managers.
• Process mailings, print and proof mail for grammar usage, print labels.
• Ensure correct stationary and letterhead is used.
• Ensure complete letter is stuffed in the envelope.
• Ensure correct labels are put on each piece of mail.
• Ensure the correct piece of mail is mailed out to the correct community.
• Mail out mailings to each community by using folding equipment and hand stuffing mail.
• Mail proof-of-mailings to corporate office.
• Manage pool passes, verify accounts are not delinquent, enter onto spreadsheet.
• Retrieve mail from PO box.
• Manage metered mail.
• Manage equipment and equipment maintenance vendors.
• Order office supplies.
• Cross train in billing.
• Data enter billings and administrative charges.
• Receive payments, stamp in checks, and give to bookkeeper to process.
• Other duties as assigned.

• High school diploma is required.
• Customer service driven; team oriented.
• Excellent communication skills used (written and verbal); conflict resolution techniques.
• Ability to review and audit correspondence, ensuring correct grammar is used.
• Ability to work in a high volume and fast paced work environment.
• Proactive, takes initiative, has attention to detail, and strong grammar skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.