Production Lead, Digital Print; Smartpress

Do you want to work for a company where your co-workers are co-owners? Smartpress, the sister company of The Bernard Group, is a 100% employee-owned, fast-growing online printing service, disrupting the traditional printing industry one innovation at a time... and doing it all in sweet, sweet air conditioning! Our customers love us (seriously, google Smartpress reviews) and we love them right back, providing an easy online experience, high-quality printed products and world-class customer service.

Not to mention our commitment to eco-friendly practices and sustainable materials (“smart” is in our name, after all).

The Production Lead, Digital Print plays a key role in ensuring work moves efficiently through the press area so projects are completed accurately and on time for Smartpress customers. In this working lead role, you will coordinate the routing of jobs to and from the digital presses while actively operating equipment and completing production work tied to job tickets.

This position serves as a subject matter expert on digital print equipment and processes. You will be among the first to learn new equipment and technologies, then train and guide team members on best practices for machine set-up, maintenance, and workflow efficiency. While this role does not have formal management responsibilities such as hiring or performance reviews, you will provide valuable feedback to leadership on team training progress and skill development.

You will also be responsible for ensuring quality and production standards are met, performing quality checks prior to shipment, coordinating closely with Customer Service Representatives and managers, and helping troubleshoot issues. This includes entering rework tickets when needed and supporting root cause analysis efforts to continuously improve processes and reduce future rework.

If you enjoy leading by example, improving production processes, and mentoring teammates while staying hands‑on in a fast‑paced print environment, this role offers the opportunity to make a meaningful impact on quality, efficiency, and team success.

Shift available:
Thursday - Saturday 6:00 am - 6:00 pm (36-hour work week
- Three 12-hour shifts with a rotating schedule every 4 months. Overtime Eligible.)

• are able to successfully collaborate with people across several functions within the organization to achieve results, including senior leadership, Sales, Prepress, Cutting, Kitting, Shipping, and other departments.
• have the ability to conform to shifting priorities, demands and timelines through analytical and problem‑solving capabilities.
• can react to project adjustments and alterations promptly and effectively.
• are able to make proactive design decisions and move forward with projects based on available information; able to think analytically and make a decision from many alternatives.
• have basic reading, writing, and arithmetic skills.
• experience in supervising/leading a team.

• work closely with manager, and other shift leadership in prioritizing and directing department work flow.
• support safe environment, driving towards 0 OSHA recordables & maintain high quality standards.
• ensure assembly integrity through continuous monitoring of departmental processes.
• maintain appropriate levels of supplies to meet production requirements.
• monitor issues and receipts for work orders.
• establish open lines of communication with the production floor.
• represent corporate policy and communicate to employees as required.
• ensure training and skills matrix are in compliance with training policy & work to further develop team’s skill.
• work toward continuous improvement by monitoring efficiency & productivity & implement improvements.
• drive improvements in material flow, including cell design and material delivery Interact with other support departments as required driving out costs where possible.
• complete and quality check each job according to ticket specifications, producing quality work.
• learn existing equipment and train and learn on new equipment.
• troubleshoot production problems to ensure productivity and quality…