Machine Operator, Mailroom

Do you want to work for a company where your co‑workers are co‑owners? We are 100% employee owned! Smartpress is a fast‑growing online printing service, disrupting the traditional printing industry one innovation at a time. Our customers love us (seriously, google Smartpress reviews) and we love them right back, providing an easy online experience, high‑quality printed products and world‑class customer service.

Not to mention our commitment to eco‑friendly practices and sustainable materials (“smart” is in our name, after all).

We are looking for an enthusiastic Mailroom Operator to join our team! You will be responsible for setting up and operating various mailroom equipment at our TBG Online Division facility. You will be running small format bindery machinery for customer goods that require bindery work before they are sorted and mailed to the client. You will be expected to complete the mailing tasks in accordance with standards set by the United States Post Service, and by following and adhering to the specific client requirements.

Shifts available
: 6:00 am - 6:00 pm, Thursday through Saturday

A variety of these traits will help land you this job if you have:

• a high school diploma or GED
• minimum of 3-5 years in experience in the printing industry as a mailroom specialist is a bonus

On top of that you must:

• possess a thorough and organized approach to your work
• pay close attention to details on every project
• have basic computer skills, including Pace and Google Suite
• be self‑motivated, a fast learner, and show initiative to seek out customer and corporate needs
• plan, prioritize, coordinate, and manage your work
• complete projects accurately within deadlines, while meeting Company quality standards
• apply effective time management and self‑management skills
• understand and maintain the confidential nature of the company, employee and customer information
• be flexible to change

In this position you'll:

• produce and sort direct mail
• follow standard practices required by the United States Postal Service
• complete the job successfully and provide a quality product the customer will want to order again
• run the bindery equipment in a small format capacity
• run existing bindery equipment and be open to learning how to run new equipment
• troubleshoot production problems to ensure productivity and quality standards are met
• perform Quality Control (QC) procedures to meet Company standards
• perform basic maintenance of the bindery machines

To get hired at The Bernard Group, you MUST be:

• able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
• willing to admit when you make a mistake (it happens to the best of us)
• fiercely loyal to both our customers and team
• trustworthy, reliable, and easy to get along with
• enthusiastic and eager to take on new challenges
• adaptable and willing to wear whatever hat gets the job done

TBG Overview:

• We are a 900-person visual merchandising company
• We are 100% employee-owned
• We offer a generous paid time off benefit that increases with tenure
• This is a full-time position in Chanhassen, MN

Compensation Range:$33,696 to $43,056 annually

* Range reflects our good‑faith assessment of our hiring range for this role based on market conditions, experience level, and internal equity considerations.

Benefits Overview:

The Bernard Group offers a competitive variety of benefits designed just for you:

• Paid parental leave
• Retirement Savings programs:
  • Employee Stock Ownership Plan-100% Employee‑Owned
  • 401k with a company match
• Flexible Work Hours
• Tuition Reimbursement
• Employee Referral Program
• Safe & Clean Manufacturing Environment

What, still want more? We have it.

• A culture of freedom, trust and a passion for excellence!
• Collaboration and teamwork
• Talented, empowered and engaged co‑workers by your side
• We have fun!

The Art of Teams at TBG:

We came to understand how small teams of top talent with the right chemistry will consistently outperform a centralized production process. We put a great amount of energy into building individual teams in order to handle the speed and details of retail.
It’s the difference between average and being a world class service provider.

If you have the talent to do this job, a passion for excellence and are interested in joining the TBG team, please complete the form on this page.