Manager of Facilitates & Service; Stone Oaks

Manager of Facilities & Service (Stone Oaks)

Mark‑Taylor is the region’s longest‑standing investment manager, developer and owner of Class‑A multifamily real estate on behalf of numerous third‑party owners.

We are proud to be recognized as Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, and Healthiest Employer by the Phoenix Business Journal.

Mark‑Taylor is hiring Managers of Facilities & Service at multiple locations throughout the Greater Phoenix Area.

• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and execute hands‑on maintenance duties necessary to maintain and enhance the value of the community.
• Perform consistent inspections, diagnose problems, and make necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, drywall, appliances, and exterior structures.
• Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make‑Ready and Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may pose a liability and correct the hazards.
• Share rotating on‑call duty with service team members and be readily available to go to the property after hours if needed, in uniform/badge.
• Complete Weekly Service Report in a timely manner.
• Adhere to Mark‑Taylor safety protocols, programs, policies and procedures.
• Participate in training classes.
• Train and mentor Service Technicians and Facilities Technicians.
• Maintain accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make‑ready and turn units.
• Provide excellent customer service and positive rapport with all residents and team members.
• Oversee capital projects, bidding and execution.

• 1 year experience as a Maintenance Manager, Supervisor, Building Engineer or similar.
• 3+ years experience as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make‑Ready Technician or Work Order Technician.
• Advanced knowledge in plumbing, electrical, pool maintenance, HVAC, carpentry, landscape maintenance, appliances and OSHA‑related standards.
• One or more industry‑specific professional certifications (EPA, HVAC, CPO, OSHA or similar).
• Service orientation.
• Basic computer skills.
• Basic understanding of written and verbal English.

• Opportunities for career growth.
• Employee referral program.
• Paid time off, paid sick time, paid holidays, and paid volunteer time.
• Medical, dental, vision benefits and paid parental leave.
• 401(k) with company match.
• Employee appreciation events.
• MT Wellness program.
• Access to all Mark‑Taylor Residential amenities (including resort‑style pools and fitness centers).

Mark‑Taylor is an equal‑opportunity employer and a drug‑free workplace. All employees undergo pre‑employment screening which includes drug testing.

The starting hourly pay range for Manager of Facilities & Service is $31.00 – $33.00, commensurate with experience and dependent on the specific community’s level of complexity. This position is eligible for monthly bonuses. Our Service Team Members participate in a rotating on‑call schedule with shift differential pay.