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Onsite End User​/Desktop Support-MS products

Job in Chandler, Maricopa County, Arizona, 85286, USA
Listing for: F2Onsite
Full Time position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below

Onsite End User/Desktop Support-HW and SW support-MS products.

Start Date - Feb 2026 - May 2026 - with posssible extension

  • Hours Monday-Friday 9-5:30pm
  • Onsite - Norwalk, CT


Microsoft Account Support

  • Password resets


Microsoft Office Troubleshooting

  • Microsoft Office Repair
  • Outlook
    • Manage/troubleshoot Outlook plugins/add-ins that may stop working or become disabled by Outlook
    • Troubleshoot mail sync issues (emails not syncing, sent messages being stuck in outbox, etc.)
  • Teams
    • Resolve sound input/output related issues with connected audio devices, specifically Bluetooth devices that executives use Cconnecting to conference room using laptop or mobile device
  • Excel
    • Re-enabling plugins/COM add-ins that may stop working unexpectedly


Printer/Scanner Troubleshooting

  • Printer re-installation if Windows has issues detecting printer
  • Toner replacement
  • Resolving paper jams
  • Logging into scanner through TCP/IP to add and remove contacts from address book


Hardware

  • Troubleshooting monitors that may disconnect on occasion
  • Laptop troubleshooting (software issues)
  • Testing conference room equipment daily
  • · Assisting visitors with any issues connecting to our network or conference room
  • Assisting with any issues with connected devices (peripherals; mouse, keyboard, etc.)


Network

  • Connecting devices to Wi-Fi or visitors and guests
  • · Reconnecting devices that may lose Wi-Fi access on occasion
  • Restarting modem if constant network slowdown occurs


Managing Supplies

  • Batteries for wireless mouse & keyboards
  • Mousepads
  • Printer toner
  • Display and network cables

Additional Information

  • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
  • F2

    OnSite supports and adheres to all state laws regarding background checks.
  • This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours.
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