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Business Intelligence Associate

Job in Chandler, Maricopa County, Arizona, 85249, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 57900 - 62000 USD Yearly USD 57900.00 62000.00 YEAR
Job Description & How to Apply Below

Job Profile

Business and Data Analyst 2

Job Family

Business and Data Analytics

Time Type

Full time

Salary

$57,900 to $62,000 DOE

Minimum Qualifications

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description

Translate business needs and questions into technical solutions; use Business Intelligence (BI) tools to create report and query objects; provide BI tools support to business users; serve as a liaison between the business organization and the BI technology team.

Essential Duties
  • Receives report requests, evaluates requirements, and recommends existing or new solutions.
  • Creates reports and data products.
  • Assists customers with information needs through understanding of data and metadata content.
  • Identifies and assesses potential data sources.
  • Elicits requirements using interviews, requirements meetings, survey, document analysis, site visits, business process descriptions, use cases, scenario, and workflow analysis.
  • Assist with prototype creation, coordinate prototype reviews.
  • Works with developers/architects to translate requirements into a technical solution.
  • Assist with creating and delivering end-user training and documentation.
  • Works closely and cooperatively with development teams on product design; makes recommendation for change to enhance support and usability.
  • Participates in system administration functions including data validation processes, duplicate resolution processes, system change request and system integration/user acceptance testing to ensure ongoing integrity and security of data consistent with university policies and procedures.
Desired Qualifications
  • Bachelor’s degree in a relevant field such as Business Analytics, Information Systems, Computer Science, Statistics, Mathematics, or a related discipline, consistent with common BI analyst preparation pathways.
  • Foundational understanding of business operations and financial concepts to support budget, finance, and administrative decision‑making.
  • Basic to intermediate proficiency in SQL for data extraction, querying, and transformation.
  • Experience using data visualization and dashboarding tools such as Power BI or Tableau to build clear, user‑friendly reports.
  • Strong working knowledge of Excel.
  • Exposure to data warehouses, reporting environments, or enterprise systems (e.g., ERP, HRIS, student or finance systems).
  • Ability to perform descriptive statistical analysis, identify trends, and interpret data in support of operational and financial questions.
  • Demonstration of skills related to data validation, data quality, and documentation of data sources and definitions.
  • Capacity to translate data into clear, concise insights for stakeholders in finance, administration, and academic units.
  • Exposure to common university data systems (e.g., data warehouses), or demonstrated ability to quickly learn new enterprise systems.
  • Strong communication abilities, including explaining data findings to non‑technical audiences and working effectively with cross‑functional teams.
  • Ability to gather requirements from stakeholders, document needs, and support development of BI solutions under guidance from more senior analysts.
  • Demonstrated organization skills and adaptability in a fast‑paced environment with shifting priorities typical of institutional support roles.
  • Professional Development & Growth Mindset.
  • Commitment to learning new tools, techniques, and data practices as part of career progression within the BI job family.
Working Environment
  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); frequently required to stand for varying lengths of time and walk moderate distances to perform work (25%). Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.
  • Regular use of standard office equipment including, but not limited to:…
Position Requirements
10+ Years work experience
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