Housekeeper, Hospitality ​/ Hotel ​/ Catering

Closing Date:
December 30, 2025 at 4:00 PM Pay Range: $18.00 per hour

This position is responsible for maintaining a clean and professional environment within the casino facilities to benefit of all guests by personally performing the following duties, as well as demonstrating the GILA WAY.

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Ensures that all gaming machines and surrounding areas are clean, shiny and presentable by dusting and wiping down all equipment, removing trash and cigarette butts and cleaning chairs.
• Sweeps and vacuums all flooring and carpeting on both a scheduled and as‑needed basis.
• Cleans stains and spills on flooring and carpeting when they occur.
• Empties trash cans and ash trays on both a scheduled and as‑needed basis.
• Cleans and restocks restrooms on both a scheduled and as‑needed basis.
• Engages guests in a professional guest service manner.
• Performs other special projects and duties as assigned.

• High School Diploma or equivalent preferred.
• Ability to perform the GILA WAY which is as follows;
  Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self‑starter with the ability to follow‑up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.