Medical Front Office

Join to apply for the Medical Front Office role at Next Care
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Next Care strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we provide exceptional, affordable care nationwide.

The ideal candidate is energetic, enthusiastic, customer-friendly, and passionate about providing high‑quality care in a fast‑paced, team environment.

• Serve as the first point of contact for patients in the clinic and keep them informed of wait times.
• Obtain personal and insurance data and enter information into the EMR system.
• Monitor patient flow, placing patients into rooms as needed.
• Complete all necessary insurance forms for registration to ensure proper reimbursement.
• Prepare daily deposit, reconciliation, and statistical information.
• Maintain adequate stock of front‑office supplies and ensure equipment functions properly.
• Answer telephone utilizing quality customer service skills.
• Ensure the patient waiting area and restrooms are clean and reflect a positive image of Next Care.
• Manage patient appointments scheduled via the Next Care website.
• Notify back office immediately of any urgent medical concerns a patient may be experiencing.
• Educate patients on services offered by Next Care for their current or next visit.
• Promptly notify the Clinic Manager of any patient or employee safety concerns.

The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all patients with respect and dignity, ensuring clinic operations run smoothly and patient flow and satisfaction are optimized.

Education: Minimum of a high school diploma or equivalent; a Medical Administrative Assistant Certificate or equivalent is highly desired.

Full‑time employees receive medical, dental, vision, health savings account, basic & voluntary life, long‑term & short‑term disability, employee assistance, critical illness, accident, legal, identity theft, paid time off, and 401(k) plan benefits. Shift‑differential benefits may apply to select positions.

Entry level

Full‑time

Other

Hospitals and Health Care