Lead Caregiver or CNA

Overview

Lead Caregiver (Full-Time, Guaranteed Hours)

Join Our Team of Compassionate Caregivers & CNAs

Application Note

This position is a dedicated, full-time Lead Caregiver role
, and we are hiring one highly qualified individual at this time. Please apply only if you meet all requirements
, including:

• Full Monday–Friday availability for any shift (days, evenings, or overnights)
• Minimum 2 years of experience in a home care setting (5+ years strongly preferred)
• Required experience with dementia, hospice, and high-acuity clients
• Ability to serve our full service area
• Professional reliability at the highest level

This role includes a guaranteed minimum of 30 hours per week regardless of client census. Most weeks are expected to reach 40+ hours
, and additional shifts—including weekend opportunities—may be offered based on business needs.

Because we are a highly selective, concierge-level agency, we encourage applicants to read this posting thoroughly and submit a complete, accurate application.

The Next Chapter is a local, family-owned,
concierge-style home care agency serving the East Valley and surrounding regions. Our approach is intentionally different from traditional agencies—we offer elevated, relationship-centered care focused on quality, respect, and the overall client and caregiver experience.

What “concierge home care” means to us:

• Exceptional, high-quality care delivered by highly trained caregivers
• Thoughtful client-caregiver matching for compatibility and continuity
• A small, dedicated leadership team that knows every caregiver by name
• Real-time support so caregivers never feel alone in the field
• A culture grounded in professionalism, compassion, and personal growth

We believe caregivers deserve the same level of support and respect that they provide to our clients.

• Monthly caregiver appreciation events

• Consistent, professional communication

• 24/7 real-time support from clinically experienced leadership

• Paid training and clear advancement pathways

• A culture built on respect, trust, and professional growth

• Priority scheduling for strong performers

We do not operate like a high-turnover, revolving-door agency. We build long-term relationships—with both caregivers and clients.

We are seeking an experienced, adaptable Lead Caregiver (or CNA) to join our team in a dynamic, leadership-track role. This position is ideal for someone who:

• Thrives on variety
• Delivers consistently excellent care
• Communicates professionally
• Is skilled with challenging or complex cases
• Supports team development
• Desires long-term career growth in a concierge home care environment

The Lead Caregiver is our go-to team member for launching new cases, covering urgent shifts, supporting higher-acuity clients, and providing field support to help develop our caregiver team.

This role is the first step into leadership at The Next Chapter, with an advancement path toward Assistant Care Coordinator
.

• Dementia & Alzheimer’s care

• Hospice & end-of-life support

• Bed-bound and high-mobility-assist clients

• Chronic condition support

• High-acuity cases requiring skilled, patient-centered care

Experience in ALL of the above areas is required for this position.

Standard Caregiver Responsibilities (all still apply):

Daily Living Support

• Assist with ADLs including bathing, grooming, dressing, toileting, feeding, and mobility.

Specialized / High-Acuity Care

• Provide advanced support for clients who are bed-bound or require mobility equipment (e.g., Hoyer lifts).
• Deliver compassionate dementia and Alzheimer’s care.
• Provide calm, grounded support for hospice and end-of-life cases.

Companionship & Engagement

• Offer meaningful social interaction and emotional support.

Housekeeping & Meal Preparation

• Perform light housekeeping and prepare nutritious meals to maintain a safe, clean, and comfortable environment.

Medication & Routine Assistance

• Provide medication reminders and support consistent daily routines.

Errands & Transportation

• Transport clients to appointments and activities as needed. A…