Manager Training

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The Technical Training Manager is responsible for development and delivery of a globally aligned and standardized training & certification program to develop new and existing employees throughout their learning journey. This position assesses developmental needs of the facility services business line to develop and drive training initiatives in a productive and efficient manner. The role will create the framework to be delivered by local trainers, engineers and managers for technical employees, and also self‑paced learning where practical.

This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. This role will lead the development of a training facility and develop a training roadmap, structure, packages as well as identify training resource requirements.

Top 5 Main Responsibilities

Training Needs Assessment:

• Identify and assess the training needs of employees across different departments and levels within the organization.
• Conduct surveys, interviews, and performance evaluations to gather data on skills gaps and training requirements.

Training Program Design and Development:

• Design and develop training programs, modules, and materials tailored to address identified skill gaps and developmental needs.
• Scope out the training facility including equipment for hands‑on demonstration. Work with leadership to develop cost estimates and with other business units on installation.
• Collaborate with subject matter experts in the functional departments to obtain/develop engaging and effective learning content.
• Incorporate various learning methodologies, such as instructor‑led training, e‑learning, workshops, and simulations, to ensure comprehensive learning experiences.

Training Delivery and Facilitation:

• Facilitate training sessions for employees, including new hire orientation, onboarding programs, leadership development workshops, technical skills training, and soft skills training.
• Utilize effective training techniques and tools to engage participants and promote active learning.
• Coordinate with trainers, guest speakers, and external training providers as needed.

Collaboration and Stakeholder Engagement:

• Collaborate with HR, department heads, and key stakeholders to align training initiatives with business goals and strategic objectives.
• Build relationships with external training partners, vendors, and industry associations to stay informed about new training methodologies and resources.

Documentation and Reporting:

• Maintain accurate records of training activities, attendance, certifications, and learning outcomes.
• Prepare and present reports on training effectiveness, ROI, and key performance indicators to senior management and decision‑makers.

Learning Management System (LMS) Administration:

• Oversee the administration and maintenance of the organization's learning management system (SAP SF LMS), including course enrollment, tracking progress, and generating reports.
• Ensure compliance with regulatory requirements and industry standards related to training and development activities.
• Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
• Exemplifies the desired culture and philosophies of the organization.
• Administers spending against the departmental budget.
• Travel up to 50% to meet with managers to determine development of training programs needed as well as conduct training sessions.

• Bachelor’s degree in Engineering, Facilities Management, or related technical field preferred; equivalent experience considered.
• 10+ years of progressive experience in Technical Facility Management or Operations Management in a semiconductor, biopharma, or high‑tech manufacturing environment.
• Demonstrated success managing site or regional operations teams in mission‑critical facilities.
• Proven record of maintaining uptime, safety, and quality metrics.
• Familiarity with EHS compliance, reliability programs, and process systems such as gas,…