Learning & Development Specialist

Purpose of Role

The Learning and Development Specialist is a key player in day-to-day L&D operations and training delivery in alignment with department and company goals. Provides excellent customer service and works cross-functionally with HR, safety, and other departments. Supports L&D initiatives, helps build and maintain training content and systems, assists with training logistics and reporting, and conducts trainings within assigned domains (e.g., OSHA, CPR/First Aid).

This role is a strong fit for someone with field experience who discovered they enjoy teaching their craft and wants to grow into broader learning program ownership over time.

Support the enterprise learning function—systems, processes, and day‑to‑day operations and delivery. Partner closely with the L&D staff for LMS workflows (assignments, rosters, completions, catalog updates) and data integrity. Own training logistics and delivery for assigned domains, support certification/currency tracking for those domains, coordinate curriculum review cycles with SMEs, and help build and enable the internal Faculty/SME trainer program to drive timely, compliant, and effective learning delivery.

Owns:

• Instructor-led delivery within assigned domains (e.g., OSHA, CPR/First Aid): prepare, facilitate, and document training; maintain instructor readiness and training materials.
• Training operations for assigned programs: schedule sessions, coordinate logistics, prep materials, manage rosters/evaluations, and communicate clearly with learners/managers.
• Training records currency for assigned domains: monitor expirations, reminders, and compliance needs; follow up on overdue items in partnership with other L&D staff.
• Curriculum Review cycle coordination: collect updates from SMEs, route for approval, and schedule releases/refreshes.
• Learning data pulls and basic analyses (adoption, completion, overdue, training hours) with clear, actionable summaries for leadership and stakeholders.

Supports:

• Faculty/SME trainer enablement support: onboard/coach SME trainers on how to teach, provide job aids, and support session quality and consistency.
• LMS workflows in partnership with other L&D staff (enrollments, catalogs, assignments, rosters, completions) and content publishing cadence as needed.
• Process documentation, curriculum mapping, and content lifecycle management.
• Instructional design tasks (templates, asset prep) and e-learning publishing per standards; uses checklists and guidance for accessibility (awareness vs. subject-matter expert).
• HR and Safety on onboarding assignments, role/department targeting, and data integrity between HRIS and LMS.

Recommends/Prepares:

• Improvements to workflows, assignment rules, notifications, and dashboards to reduce overdue/compliance risk and manual work.
• Insight summaries on learner feedback and completion trends; suggests content retire/refresh priorities.
• Trainer job aids, checklists, and quick‑reference guides to improve session quality and consistency; drafts “how to teach” guidance for SMEs.

Escalates:

• System or data issues affecting assignments/completions, reporting, or training record accuracy.
• Policy gaps, audit risks, or recurring overdue trends requiring leadership or manager intervention.
• Requests that exceed standards or introduce inconsistency across programs.

Learning ops & delivery:
Instructor-Led Training;
Training Facilitation;
Adult Education basics;
Train The Trainer;
Coaching mindset;
Curriculum Development/Mapping;
Instructional Design support; LMS power-user proficiency (running reports, supporting workflows—not primary system admin);
Compliance Training;
Safety Training.

Content & knowledge:
Content Management;
Knowledge Management; SOP/process documentation; review cycle coordination; job aid/checklist development.

Data & evaluation:
Learning Analytics;
Data Analysis;
Excel reporting; dashboards/alerts; simple survey synthesis and insight summaries.

Collaboration:

Stakeholder Management; HR/L&D/IT/Safety coordination; customer service orientation; clear communication with field leaders and SMEs.

Execution:
Project…