Business Relationship Manager - Officer

Business Relationship Manager I - Officer

Join to apply for the Business Relationship Manager I - Officer role at JPMorgan Chase
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We’re looking for individuals who are customer focused, enjoy building relationships, and can provide financial advice to clients.

As a Business Relationship Manager I (BRM) in Business Banking, you’ll help improve the lives of our clients and the well‑being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

• Acquire, manage, and retain a portfolio of 70–90 business clients with annual revenue of $1–$5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
• Regularly conduct in‑person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship‑development process by identifying steps/strategies necessary to effectively maintain and build relationships. Review processes and strategies with manager, making adjustments as needed.
• Identify and pursue potential new business clients, looking for ways to cultivate long‑term, primary banking relationships.
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs.
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk‑management protocols and adhering to regulatory requirements.

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience.
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market.
• Strong communication skills with individuals at all levels, internally and externally, with the ability to build relationships with clients and internal partners.
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to elevate or handle independently.
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients’ behalf and follow through with commitment.
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint.

• Bachelor’s degree in Finance or related field or equivalent work experience.
• Strong current business network.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We offer a competitive total rewards package including a base salary determined by role, experience, skill set and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity. We also offer a range of benefits and programs to meet employee needs including comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental…